San Carlos Implements Smart Parking Technology to Enhance Downtown Experience
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Parker by Streetline
- ParkerMap
Tech Stack
- Real-time data analytics
- Sensor technology
Implementation Scale
- Departmental Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS)
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Facility Management
Use Cases
- Smart City Operations
Services
- System Integration
About The Customer
San Carlos, located in Silicon Valley, California, is a city with approximately 28,000 residents. Known as 'The City of Good Living,' it is one of 20 cities in San Mateo County. San Carlos is recognized for its proactive approach in leveraging technology to enhance the quality of life for its residents, businesses, and visitors. The city is committed to using innovative solutions to provide better services and information, making it a leader in the region and state. With a dynamic community, San Carlos is home to a variety of popular dining and shopping destinations, as well as hosting numerous events that draw significant foot traffic.
The Challenge
Downtown San Carlos, particularly Laurel Street, is a bustling area with numerous popular restaurants, cafés, shops, and salons. The city also hosts significant events like the 'Art and Wine Festival' and 'Hot Harvest Nights Farmer's Market,' attracting a high volume of visitors. However, a 2012 survey revealed that 57% of respondents felt there was insufficient parking in downtown San Carlos. This parking scarcity, despite indicating a thriving downtown economy, posed a challenge as it could potentially hinder the growth and vibrancy of the area.
The Solution
To address the parking challenges, San Carlos collaborated with Cisco and Streetline to implement a smart parking system. Streetline sensors were installed in 100 parking spaces along Laurel Street to monitor vehicle arrivals and departures, providing real-time occupancy data. This data was integrated into the Parker app by Streetline, offering hands-free voice navigation to guide motorists to available parking spaces. Additionally, ParkerMap was made available to merchants, allowing them to display real-time parking information on their websites. These tools aimed to dispel the perception of parking scarcity by providing accurate, real-time data, thereby improving the parking experience for residents and visitors.
Operational Impact
Quantitative Benefit
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