Sanders Transforms Operations with Plex Cloud ERP to Meet Rising Demand and Enhance Traceability
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Plex Manufacturing Cloud
- Plex Cloud ERP
Tech Stack
- Cloud ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Inventory Management
- Process Control & Optimization
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Sanders is a classic national brand featuring premium chocolates, dessert toppings, and baked goods using original recipes dating as far back as 1875. Sanders products can be found in multiple retailers across the United States. The company is located in Clinton Township, Michigan, and operates within the Food & Beverage industry. Sanders has a rich history of innovation, being one of the first in Detroit to use electric motors in its production processes, with Henry Ford hired to maintain them. The brand's popularity led to its acquisition by Morley Candy Makers, Inc. in 2002. Sanders is committed to maintaining the vision of its founder, Fred Sanders, by producing all products with lifelong specialists, strict formulas, and all-natural ingredients. The company is known for its exceptionally fine quality chocolates and has been expanding its reach to meet rising demand and seasonal production opportunities.
The Challenge
With labor-intensive, antiquated production systems in place, Sanders was experiencing slow or hindered business performance. The team wanted to improve its agility to meet rising demand and take advantage of seasonal production opportunities. That meant bringing in an efficient system that allowed real-time tracking, improved traceability, and accurate forecasting abilities. Historically, Sanders has been renowned for the exceptionally fine quality of their chocolates. However, a shorter span of time in between seasons and rising demand meant they needed to start seasonal production earlier each year. In addition, exporters wanted to start shipping Sanders chocolates all over the world. The stakes were higher than ever before, and the processes that were working for Sanders up until now would no longer be able to support their new growth trajectory or support their vision for the company. Simply put, what Sanders wanted was better scalability, visibility, traceability, and accessibility –– and their old manual systems were falling short on all counts.
The Solution
After considerable research, Sanders zoomed in on the best fit for their business. With Plex’s cloud ERP, they no longer had to waste time and resources handling capacity. They could now access their reporting data in real time, gain better visibility into what their customers order, ultimately moving at the speed of their market demands. Besides anticipating what’s needed, they now had the tools to analyze the changes and save time and resources by acting on it in real time. This frees up their workforce to concentrate on more valuable tasks. In fact, with Plex’s unique approach, they had a more efficient system that’s built from the ground up with their needs at the center of this transformation. Today, Sanders is more than “Chocolate Worth Sharing.” With the Plex Manufacturing Cloud, the firm has all the capabilities it needs to build a richer future. Enhanced visibility will accelerate operational productivity to take advantage of increased demand across seasons; real-time traceability will simplify compliance; and instant access to critical operational data will make real-time decision-making an everyday feature from production floor to top floor.
Operational Impact
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