Scalable and Reliable Engineering Solutions: A Case Study of Zamil Industrial
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Cement
Applicable Functions
- Facility Management
Use Cases
- Process Control & Optimization
- Time Sensitive Networking
Services
- System Integration
- Training
About The Customer
Zamil Industrial is a leading provider of market-leading equipment, construction materials, and innovative design and engineering solutions. The company is based in Saudi Arabia and has been experiencing rapid growth. As the company expanded, its needs became more complex, and its legacy systems were no longer sufficient. The company was in need of a comprehensive automation solution that could keep pace with its growing digital technology demands and provide the necessary scalability and reliability.
The Challenge
Zamil Industrial, a leading provider of market-leading equipment, construction materials, and innovative design and engineering solutions, was facing a significant challenge with its legacy business process automation platform. The platform was initially sufficient for the company's needs, but as the organization expanded and its requirements grew more complex, the platform failed to provide the necessary scalability and reliability. The IT resources were under constant pressure due to frequent bugs and breakdowns that required immediate attention. The lack of adequate support from the legacy system providers led to increased downtime and business interruption, which became a serious issue for the company. Zamil Industrial was in dire need of a workflow engine that could keep pace with its growing digital technology demands.
The Solution
After consulting with its Microsoft partner and shortlisting a range of alternative vendors, Zamil Industrial chose Nintex K2 Five as its enterprise workflow solution. The majority of the group’s business processes were moved to Nintex K2 Five, serving critical business areas including Personnel, HR, Training, Finance, Quality Control, Facility Management, and Manufacturing. In 2015, more than 97,000 requests were initiated through Nintex K2 Five, and a further 81,000 in 2016. Nintex K2 Five provided an agile business process automation platform that could scale to meet business demand. It also increased efficiencies within the IT department by significantly reducing the time taken to build and deploy a process application. The effort required to support all users across the group was also drastically reduced by 80%.
Operational Impact
Quantitative Benefit
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