Signal Sciences > Case Studies > Scaling Security and Visibility for Winning Group: An IoT Case Study

Scaling Security and Visibility for Winning Group: An IoT Case Study

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Technology Category
  • Application Infrastructure & Middleware - Event-Driven Application
  • Networks & Connectivity - Gateways
Applicable Industries
  • E-Commerce
  • National Security & Defense
Applicable Functions
  • Maintenance
Use Cases
  • Supply Chain Visibility
  • Traffic Monitoring
About The Customer
Winning Group is a rapidly expanding appliance retailer based in Australia. The company operates several web properties under its name and is planning for future growth and expansion, including mergers and acquisitions. As a part of their growth strategy, they recognized the need to strengthen their overall security posture at the application layer to protect their customer-facing web applications, payment gateways, customer portals, and APIs. They were looking for a solution that could provide real-time visibility, automate manual processes, and improve their incident response time.
The Challenge
Winning Group, a growing appliance retailer based in Australia, was facing a significant challenge in scaling their security and visibility to match the growth of their e-commerce sales. The company operates several web properties and was planning for future expansion and growth, including M&A activity. This prompted the need to strengthen their overall security posture at the application layer to protect customer-facing web applications, payment gateways, customer portals, and APIs. Prior to implementing Signal Sciences, Winning Group used various methods to secure their web applications, including maximizing best practices for their CDN, firewall, and coding methods. However, they faced issues with real-time visibility, increased man-hours due to lack of automation, and unsatisfactory customer experience and services from their CDN provider.
The Solution
To address these challenges, Winning Group needed a WAF solution that would automate manual processes, increase visibility into their web traffic activity, and improve incident response time. They chose Signal Sciences' next-gen WAF based on its industry reputation and ability to meet the company's challenges. The key evaluation criteria included effective automated detection and blocking in production, integration with Section.io, visibility into traffic and attacks at the web attack layer, and hands-off maintenance. After starting in monitoring mode for a week, Winning Group became a customer in just a month. With implementation provided by Section.io, it was a hands-off deployment and configuration process. Signal Sciences now protects four of their web properties and plans to expand to others.
Operational Impact
  • The implementation of Signal Sciences' solution provided Winning Group with new insights into their application layer activity. They can now see and stop traffic spikes that slow down search queries, improving app performance and providing their customers with a better shopping experience. The solution also reduced the amount of resources required to triage incidents, thanks to key site metrics and KPIs in the Signal Sciences unified management console. Furthermore, Winning Group appreciated the customer-focused support from Signal Sciences, noting their fast response times and personal approach.
Quantitative Benefit
  • Winning Group became a customer in just a month after starting in monitoring mode for a week.
  • Signal Sciences now protects four of Winning Group's web properties and plans to expand to others.
  • Automated detection and blocking capabilities ensured a 'hands-off' approach from the dev teams.

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