Customer Company Size
Large Corporate
Region
- Europe
- America
- Asia
Country
- Germany
- Brazil
- China
- Mexico
- United States
Product
- DocuWare
Tech Stack
- DMS (Document Management Solution)
- ERP
- CRM
- Accounting Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Automotive
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
- Quality Assurance
Use Cases
- Track & Trace of Assets
- Inventory Management
- Predictive Maintenance
Services
- System Integration
- Data Science Services
About The Customer
SCHERDELGroup is a family-owned company and one of the leading suppliers to the automobile industry. The company has 29 locations worldwide and 39 production plants. This impressive growth also presented numerous organizational challenges for the company’s management. For years they used a mechanical circulating filing system to store and administer business documents at their German headquarters. When paper files reached capacity in the late 90’s, the management team began to look seriously at document management. Not only because of the unmanageable piles of paper everywhere but also due to the increasingly global nature of their business, they needed to find a way to convert information on paper into centrally stored information that could be used by employees worldwide.
The Challenge
SCHERDELGroup, a leading supplier to the automobile industry, faced numerous organizational challenges due to its impressive growth. The company had been using a mechanical circulating filing system to store and administer business documents at their German headquarters. However, when paper files reached capacity in the late 90’s, the management team began to look seriously at document management. The increasing piles of paper and the increasingly global nature of their business necessitated a solution that could convert information on paper into centrally stored information that could be used by employees worldwide. They wanted a Document Management Solution (DMS) that was a secure investment that could keep pace with their company’s dynamic development. Modularity and flexibility were also top priorities – it was especially important to integrate with their existing diverse application environment which includes custom ERP, CRM and accounting software.
The Solution
The IT team decided to implement the DMS platform in stages. An application analysis and resulting list of priorities was used to identify which parts of the company would receive the DMS first: order processing and accounting. To ensure a seamless transition from a paper-based system to a digital version, an external scanning service was engaged to digitize, index and store the extensive number of existing paper documents. Next, the electronic documents were stored within a structure for the data/archives created together with their DocuWare Partner. To capture new documents, both departments were outfitted with several powerful scanners and flexible multi-function copiers. Depending on the document type, a barcode sticker is affixed to the paper before scanning. This ensures that indexing of the electronic document takes place automatically. To automate some of their processes – for example, payment authorization for incoming A/P invoices workflows were defined that incorporated their existing Groupware solution.
Operational Impact
Quantitative Benefit
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