Jelly Button Games faced significant challenges with their viral hit game, Pirate Kings, which saw a massive increase in daily active users from 1,000 to 3.5 million in less than a month. This surge translated to 1 million requests per minute, overwhelming the operations staff. The game's real-time interactions required fast read and write capabilities to maintain an engaging and interactive experience. Additionally, Jelly Button needed to address high availability, seamless scaling, monitoring and management, and 24×7 support for their mission-critical Redis layer.

Massena Memorial Hospital faced a significant challenge in protecting its systems against ransomware and malware attacks. The hospital's existing endpoint security solution, Kaspersky Enterprise, was deemed insufficient in light of recent high-profile ransomware attacks on healthcare organizations, such as Britain's National Health Service (NHS). These attacks caused severe disruptions, including canceled appointments, diverted ambulances, and delayed test results. The hospital's IT team recognized the need for a more robust and unpenetrable endpoint protection solution to safeguard its operations and patient data. The hospital initiated a thorough vendor evaluation process, considering four other vendors and spending countless hours on demos and testimonials. The goal was to find a solution that could eliminate the 'hour zero' vulnerability, the critical time between when a file is downloaded and when security software determines its safety. The hospital was particularly drawn to Comodo's Advanced Endpoint Protection (AEP) due to its positive relationship with Comodo's SSL certificate business and the product's ability to provide instant containment and verdicts for unknown files.

As part of its ongoing commitment to innovation, a leading global airline company embarked on a major initiative that—when fully completed–would entail moving hundreds of applications to the cloud. However, essential to this initiative was the need for the company’s nascent cloud platforms to first attain compliance with the highly demanding PCI Data Security Standard. Failing to achieve this milestone would endanger the company’s entire digital transformation efforts. The airline company always seeks new methods for leveraging technology to support its drive for innovation and efficiencies. These objectives were instrumental in the company’s executive mandate to adopt a cloud-first strategy for its systems and applications. For example, the airline made major investments in Amazon Web Services (AWS), Microsoft Azure, Office 365, and SharePoint. Kubernetes also features prominently in the company’s portfolio. To date, the airline has deployed approximately five, major solutions to the cloud, underpinning critical functions, such as baggage tracking and carry-on monitoring. While that’s an impressive number, there are still hundreds of other applications to migrate. Regardless of the exact cloud vs. on-premise blend of the airline’s systems and applications, one overarching fact remains: the company is obligated to adhere to its rigorous PCI DSS regulations at all times. This reality means that the airline must constantly scrutinize its entire operating landscape to uncover any security risks to its cardholder data that could jeopardize the company’s cloud computing business strategy.

Tokio Marine HCC (TMHCC) faced the challenge of delivering the best user experience while managing data residency and portability during their digital transformation. With a growing global footprint, they needed to control costs and ensure full visibility across their complex distributed systems. The decision was made to build out microservices from their legacy monolithic application, containerize their applications, and host them in Amazon Elastic Kubernetes Service (EKS). They also moved from SQL Server to PostgreSQL and from Windows to Linux servers to mitigate future licensing costs. A critical part of their migration strategy was finding a solution that would provide full visibility across the entirety of their applications, supporting AWS CloudWatch, CloudTrail, and API gateway logs and metrics, while operating within their security guidelines for AWS management across different regions and groups.

Running an inefficient SIEM solution left Knauf’s SOC team unable to scale at the same pace as company growth. As a business in operation since 1932, Knauf’s IT infrastructure had expanded through the years, becoming a large, legacy on-premises environment with decentralized SCADA systems, production tools, and many regional locations. Knauf was running McAfee Enterprise Security Manager (ESM) on-premises for their SIEM solution to gain real-time security monitoring of the extended environment. But the McAfee solution was unreliable. Dawid Krochmal, SOC Manager at Knauf, explained that “McAfee ESM was highly inefficient. An analyst wouldn’t just go for a coffee; he could go to lunch during the time it took for a query to run. Just to learn that after an hour, the query had an error, and he had to start again and wait another hour.”

Swisscom, a leading telecom provider in Switzerland, faced the challenge of upgrading its existing IPTV service to meet the growing demands of its customers. The company needed to enhance the user experience, provide more content, and support multi-screen viewing. Additionally, Swisscom aimed to reduce costs and time-to-market by leveraging an Android-based platform for its new service, Swisscom TV 2.0. The challenge also included ensuring robust content protection and seamless integration with existing infrastructure.

Address high-cycle rates, precision requirements, and efficiency needs in the development of automated systems for manufacturing medical devices and diagnostic products.

Bristol-Myers Squibb (BMS) Company, a leading global pharmaceutical company, faced challenges in designing and building highly specialized, custom-designed equipment for their distinctive research needs. The Discovery Automation Group, responsible for creating equipment that could not be commercially bought, initially used 2D design software and later switched to a 3D parametric CAD package in the 1990s. However, they found the parametric 3D design system to be inefficient, difficult to learn, and costly. In 2000, the group initiated an evaluation of other 3D CAD systems to find a more suitable solution that would be easier to use, more intuitive, and affordable.

Mary Kay Inc. needed to improve design visualization to ensure that sales, marketing, creative, and international colleagues could fully imagine new cosmetics packaging concepts. This would prompt more input, engender greater buy-in, and produce quicker approvals and faster development. The existing SOLIDWORKS design software was efficient for designing products but had limitations in helping key team members grasp design concepts from CAD imagery or 2D drawings. This led to delays in creating physical models and slowed down the approval process.

Establish and grow a startup smartphone accessory products company through fast, effective new product design and production to support newly launched smartphone models more quickly than the competition.

The challenge was to enable 10th-grade students in France to learn English, electronics, mechanics, and computers by building a robot and participating in international robotic competitions. The school aimed to provide students with a broad view of all subjects by exposing them to multidisciplinary educational projects. The objective was to participate in international robotic competitions, many of which take place in English-speaking countries. The project required the integration of various subjects, including English, science, and technology, to ensure students could communicate and exchange information effectively.

As a leading supplier of scientific instruments and vacuum technologies for life-science and industrial applications, Varian, Inc., faced the challenge of having no standard CAD platform across its product development and manufacturing facilities worldwide. This lack of standardization led to inefficiencies, increased costs, and difficulties in collaboration. Following a corporate reorganization in 2000, the new CEO set a goal to bring all Varian product design groups onto the same CAD platform to streamline processes, increase productivity, and foster collaboration. The task of standardizing on a single CAD system was assigned to Layne Howard, who was then the manager of Varian MRI Systems Mechanical Engineering and Design Group. The team evaluated several CAD systems, including AutoCAD, Mechanical Desktop, Autodesk Inventor, CADKEY, Pro/ENGINEER, and SolidWorks software. Despite initial resistance and concerns from the team, the evaluation process revealed that SolidWorks software was significantly ahead in terms of capabilities compared to other options.

Steam Machines, Inc. (SMI) faced the challenge of needing advanced design analysis tools and a cost-effective design platform to streamline their product development and manufacturing process. The company initially used Pro/ENGINEER CAD software but found it lacking in computational flow dynamics (CFD) capabilities. SMI needed a solution that could support every step of their product development process, from conceptual design to manufacturing, while also reducing costs and improving efficiency. The company aimed to innovate their closed-circuit rebreather (CCR) diving systems, making them more affordable and accessible to a wider market.

Cobra Aero, a US-based manufacturer of UAV drone engines, faced the challenge of staying competitive in the market. They invested in a Direct Metal Laser Sintering (DMLS) system to redesign key parts of their engine for Additive Manufacturing. The team aimed to achieve multiple advantages, including improved efficiency, weight requirements, and minimal support during manufacturing. They sought alternatives to traditional fin designs for heat transfer and became intrigued by lattice structures used in heat exchanger design. The challenge was to optimize the lattice structure for heat transfer while meeting the performance and manufacturing requirements.

The Philadelphia International Festival of the Arts (PIFA) 2013 presented a unique challenge for lighting designer Joshua L. Schulman and his team. They were tasked with creating an interactive time machine exhibit that would serve as the festival's hub. The concept, conceived by the Kimmel Center's artistic director Jay Wahl, was nebulous and required extensive brainstorming to define the user experience. The design team explored various ideas, from H.G. Wells' science fiction to the time-traveling DeLorean from 'Back to the Future,' before settling on a spiraling exhibit inspired by a double helix of DNA. The challenge was to make the exhibit interactive and engaging for the estimated 100,000 visitors. Additionally, the Kimmel Center's architecture, with its glass roof and varying sunlight conditions, posed significant challenges for lighting and video projection.

The Park at Lakeshore East, located in Chicago, was a significant project for The Office of James Burnett (OJB). The property had a history of various uses, including a railroad freight yard and a golf course. The challenge was to transform this 28-acre mixed-use development into a high-density residential community with a six-acre park as its focal point. The park needed to be built first to attract potential homeowners and businesses, as Chicago places a high value on green spaces. The developers wanted to move quickly, and OJB was tasked with examining the master plan and programming a high-end, residential open space. The goal was to create a front yard for the development that residents would see as an extension of their homes.

Even with a traditional SEG in front of Microsoft 365, employees at Boohoo were receiving credential phishing, invoice fraud, and impersonation attacks, which put funds, data, vendor relationships, and brand reputations at risk. Jonny Concannon, Group Information Security Manager, wanted a better solution—one that improved security, integrated easily, and automated threat detection and response. The team and I wanted an AI-based approach that would look at what normal is, what abnormal is, and patterns of behaviour across the organisation. We have a big team, but we’re a fast-paced organisation, so ease of integration was really important to us. Obviously, integration with Microsoft was a requirement. Tools that could save time on graymail and spam would also help Boohoo keep pace with trends and customer demand, while saving employees time.

Elara Caring, one of the largest home care providers in the United States, faced significant challenges in ensuring data privacy and security while providing a seamless employee experience. The company serves over 60,000 patients across 16 states and must navigate a complex landscape of state and federal data privacy regulations, including HIPAA. The healthcare industry is also known for high turnover rates, and outdated technology can negatively impact employee satisfaction. When Eric Bowerman joined as the Chief Information Security Officer in mid-2021, he noticed that employees were struggling to differentiate between authentic emails and phishing attacks, which was a significant threat to patient data security. The existing Microsoft 365 email security was catching basic threats, but advanced threats were still reaching employee mailboxes, causing stress and potential data breaches.

By mid-2021, Everise had more than 11,000 employees to meet new demand for outsourced services. But the shift to remote work brought new email security risks. “Our people are good at what they do, but they’re not email security specialists, and attackers know that. That’s why ransomware, social engineering, and email attackers go after the human ‘soft targets’—to get results.” Everise sought new protection to excel at employee and customer experience. As Everise worked to quickly extend its on-premises security practices to executive and employee home offices, they also had to contend with a rising tide of email attacks that were tailored to get past their existing security, including email security tools in Office 365 and employees’ security awareness training. “We started to see a large increase in the number of BEC attacks and social engineering attacks, primarily targeting senior leadership. We saw emails impersonating clients with fraudulent invoices seeking payment. Credential phishing emails impersonated our CEO and service providers like DocuSign,” said Amy Grisham, Director of IT Governance and Compliance. “We needed to stop these threats and to confidently recognize those emails coming from legitimate senders.”

When Pat Phelan launched Cubic Telecom in 2007, he aimed to revolutionize global communication with the maXroam service, which created the first truly global telephone network. The company quickly gained traction, winning a TechCrunch award and forming partnerships across various industries. However, the rapid growth led to an overwhelming volume of customer support requests, making it difficult to manage through a single email account. With a daily case load reaching 150 to 200 emails, it became clear that a more robust trouble ticket system was necessary to handle the increased demand and maintain customer satisfaction.