Parsable > Case Studies > Silgan PFC Enhances Quality and Efficiency with Parsable

Silgan PFC Enhances Quality and Efficiency with Parsable

Technology Category

Functional Applications - Computerized Maintenance Management Systems (CMMS)

Applicable Industries

Packaging
Paper & Pulp

Applicable Functions

Maintenance
Quality Assurance

Use Cases

Supply Chain Visibility
Visual Quality Detection

Services

System Integration
Testing & Certification

About The Customer

Silgan Plastic Food Containers (PFC) is a global leader in the production of high-barrier plastic packaging for long shelf-life, ambient, microwaveable, convenience foods. The company supplies high-quality, innovative products to some of the world's most recognizable brands. Despite being an industry leader, Silgan PFC faced challenges related to transparency and management of tasks due to its paper-based documentation process. The company was also required to conduct several audits each year, a process made difficult by the opaque paper filing system.

The Challenge

Silgan Plastic Food Containers (PFC), a global leader in high-barrier plastic packaging, faced several operational challenges. Despite being an industry leader, the company struggled with issues related to transparency and management of tasks. The documentation process was entirely paper-based, leading to a lack of clarity about who was responsible for what tasks and when they were completed. This lack of transparency affected operational results. Handing over responsibilities was also a challenge, especially when team members were absent. Missed tasks were difficult to address due to these issues. Additionally, Silgan was required to conduct one major audit and several smaller ones each year. However, the paper-based filing system made locating necessary documentation a time-consuming and difficult process.

The Solution

To address these challenges, Silgan PFC partnered with Parsable, a digital transformation service. The company aimed to standardize operations, keep pace with competitors, and ensure optimal product quality. Silgan implemented Parsable across various functional areas, including quality, production, safety, and maintenance, to address inefficiencies in routine processes. The partnership with Parsable allowed Silgan to consolidate all information into a single-source-of-truth system, enabling faster, higher-quality handoffs of information between departments. It also streamlined reporting by simplifying audits and provided digital traceability and new levels of accountability for employees and managers. The system also provided new data points for monitoring equipment trends, allowing for necessary corrections, and increased collaboration and visibility across various departments.

Operational Impact

The partnership with Parsable led to significant improvements in Silgan's business operations. The digital transformation allowed for the consolidation of all information into a single-source-of-truth system, leading to faster, higher-quality handoffs of information between departments. It also streamlined reporting by simplifying audits. The system provided digital traceability and new levels of accountability for employees and managers. It also provided new data points for monitoring equipment trends, allowing for necessary corrections. The increased collaboration and visibility across various departments led to a more efficient and effective operation.

Quantitative Benefit

20% reduction in audit times
10% increase in first-pass yield
Decreased downtime and increased throughput due to catching more errors and addressing redundancy