SnapLogic's Integration Platform Enhances Boston University's Admissions and Identity Authentication
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- SnapLogic
- Salesforce.com
- AWS Aurora
- AWS S3
Tech Stack
- SnapLogic
- AWS Aurora
- AWS S3
- Oracle
- SAP HANA
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Process Control & Optimization
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Boston University, founded in 1839, is one of the largest private universities in the United States, located in Boston, Massachusetts. It is a prominent institution in the field of education, with over 34,000 students and a significant annual endowment of $2.18 billion. As a major private employer in Boston, the university plays a crucial role in the local economy and community. Boston University is committed to providing an outstanding student experience and is recognized for its academic excellence and research contributions. The university offers a wide range of programs and services to its students, faculty, and staff, and is dedicated to fostering a supportive and innovative learning environment. With a focus on integrating technology into its operations, Boston University aims to enhance the overall experience for its students and improve the efficiency of its administrative processes.
The Challenge
Boston University faced significant challenges with its data architecture, which hindered seamless interactions for students, faculty, and staff. The university relied heavily on its IT department to connect systems and automate processes, such as research operations, class scheduling, and financial processes. However, the existing data integration approach was cumbersome, involving a mix of homegrown ETL tools and a legacy data integration tool. These methods required continuous manual support and maintenance, leading to inefficiencies. The IT department had to manually write and rewrite code to fulfill integration requests, which was time-consuming and prone to errors. Additionally, the admissions processes relied on older technologies that were labor-intensive for staff to maintain. The faculty also needed a more seamless connection between training systems and research compliance tracking. Overall, the university's data integration approach was not scalable and required a more efficient solution to improve decision-making and access to information.
The Solution
To address the challenges with data integration, Boston University evaluated different approaches and decided to implement an integration platform as a service (iPaaS) solution. The university selected SnapLogic as its iPaaS due to its ability to build codeless integrations and automate processes efficiently. SnapLogic's platform allowed the IT team to connect dozens of applications and systems, leveraging cloud services like Amazon S3 and Aurora for data transformation and movement. The implementation of SnapLogic enabled the university to automate admissions processes and improve the student recruitment system. The platform facilitated the creation of a more customized experience for applicants by automatically generating new records in Salesforce.com when a prospective student submits an application. Additionally, SnapLogic's integration capabilities helped the research and operations departments with identity management. By using the SnapLogic LDAP Snap and exposing REST API calls, the IT team automated the process of granting authorized access to secure information systems, facilities, and research laboratories. This streamlined approach improved the efficiency of the university's operations and enhanced the overall experience for students, faculty, and staff.
Operational Impact
Quantitative Benefit
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