Customer Company Size
Large Corporate
Region
- Europe
Country
- France
Product
- SOLIDserver
- DNS Blast
- DNS Guardian
Tech Stack
- DNS
- DHCP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Network Security
- Networks & Connectivity - Network Management & Analysis Software
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The French Tennis Federation (FFT) is the governing body of tennis in France, founded in 1920. Highly revered worldwide, it hosts and supports large events like the Grand Chelem Roland-Garros (French Open) and the BNP Paribas Masters tournaments. The internal IT department of the FFT supports 400 internal users at their Roland-Garros Stadium headquarters, and about 800 other users within the region (for a total of 1200). Franck Labat, FFT CTO, manages the infrastructure team and the relationship with its partner responsible for managing the network.
The Challenge
During the French Open in 2015, the external DNS services of the French Tennis Federation (FFT) suffered a decrease in performance due to a high volume of DNS queries during a short period of time. The DNS resolution times were too long, and Internet access appeared slow. The IT department found a workaround to ensure good service, but it was the catalyst to begin a project to internalize the external DNS service to avoid the situation again in the future. At the same time, an overall security audit of the site was being conducted, so it made sense to also secure the DNS infrastructure.
The Solution
FFT asked its partner managing their network to find a fast, reliable and secure DNS solution. They evaluated several products and vendors including Infoblox, but quickly selected EfficientIP: the network management partner discovered that no other solution available on the market was able to compete with SOLIDserver in terms of DNS performance. The implementation itself was made by the network partner with the help of EfficientIP engineers, installing redundant servers for high availability. The DNS Blast product was installed to ensure performance of DNS resolution. FFT was confident that with their newly-enabled 17 million QPS cache, they would be able to absorb tremendous traffic- or even malicious traffic coming from inside- during the two weeks. They will now always be able to answer legitimate traffic. DNS Guardian was also deployed, with specific rules to monitor and analyze DNS traffic to discover “suspicious” behaviors.
Operational Impact
Quantitative Benefit
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