Spanbild Case Study
Customer Company Size
Mid-size Company
Region
- Pacific
Country
- New Zealand
Product
- Forcepoint Email Security
Tech Stack
- Email Security System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Applicable Functions
- Sales & Marketing
Use Cases
- Regulatory Compliance Monitoring
Services
- Cybersecurity Services
About The Customer
Spanbild is a manufacturing company supported by a network of franchisees throughout New Zealand and Australia. The company specializes in the manufacture and delivery of expertly designed, quality steel, timber and paneled temporary, permanent and relocatable buildings to suit a range of applications and environments. Spanbild's buildings can be found throughout the rural, lifestyle, residential, commercial, educational and public sectors. The company's website serves as the first point of contact for many prospective customers, where they can view examples of building designs, learn more about the company’s offerings and manufacturing processes, distribution network and its community involvement.
The Challenge
Spanbild, a manufacturer of expertly designed, quality steel, timber and paneled temporary, permanent and relocatable buildings, was facing a significant issue with its email security system. The company's website generates a large volume of queries from prospects seeking information and quotes, which are automatically directed by the email server to the appropriate franchisee for follow-up. However, franchisees began to query Spanbild regarding missing prospect information. Upon investigation, Spanbild’s IT team discovered that the company’s email security system was identifying a large number of false positives. Emails that should have been delivered were being categorized as spam and, therefore, filtered out. This included a large number of prospect inquiries. Additionally, they noticed that the email security software was running out of hard disk drive space.
The Solution
In response to the challenge, Spanbild decided to replace its email filtering system. After reviewing a number of different options, the company selected Forcepoint Email Security to replace its existing system in late 2010. The solution included standard encryption, anti-virus, anti-spam and email content filtering. The Forcepoint solution was deployed quickly without any issues. The IT team discovered that it takes very little time to manage and administer the solution, leading to efficiency advantages. Spanbild has relied on Forcepoint security solutions since 2010.
Operational Impact
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