Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- TrackWise QualityView
- WebFOCUS
- InfoAssist
Tech Stack
- Business Intelligence
- Data Visualization
- Ad hoc Analysis
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Life Sciences
- Consumer Goods
Applicable Functions
- Quality Assurance
- Product Research & Development
Use Cases
- Predictive Quality Analytics
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Sparta Systems is the world’s premier provider of cloud and on-premise quality management software (QMS) solutions. The company's TrackWise QMS is used by quality, manufacturing, and regulatory affairs professionals to manage compliance, reduce risk, and improve safety across global enterprises and supply chains. TrackWise defines, tracks, manages, and reports on all critical quality and compliance processes. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta to speed up quality and compliance. Sparta's customers operate in highly regulated industries, so all reporting must be carefully scrutinized. Users want control so they can do reporting their way, with their data, in an environment that suits their specific needs.
The Challenge
Sparta Systems, a leading provider of quality management software (QMS) solutions, was facing a challenge with its TrackWise QMS. The system lacked an enhanced analytics module, making it difficult for users to perform ad hoc analysis. Some customers resorted to using Excel for this purpose, but the volume of data often became overwhelming. Others used their organization’s own business intelligence (BI) tools to create their reporting and analysis, but they typically relied on the IT department to develop complex SQL scripts to locate, extract, and reassemble data. Sparta Systems sought an embedded BI platform that would allow for end-user reporting, data visualization, and analysis.
The Solution
To address this challenge, Sparta Systems partnered with Information Builders, embedding the WebFOCUS BI and analytics platform into TrackWise. The solution, called TrackWise QualityView, allows users to analyze data from TrackWise and other sources within the application. The solution carries the TrackWise brand so customers see one integrated solution that meets all their needs. WebFOCUS met all Sparta's security requirements and provided a single unified advanced reporting platform with an available API and intuitive user experience. Sparta employed WebFOCUS InfoAssist+ for business users to create their own reports, with no SQL scripting or coding required. Reports and InfoApps can also be automatically delivered by e-mail on a scheduled basis.
Operational Impact
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