Spring High Digital ProcessMaker OEM Partner
Customer Company Size
SME
Region
- Africa
Country
- South Africa
Product
- ProcessMaker
Tech Stack
- Apache Camel
- Magento
- Wordpress
- Joomla
- IOS/Android apps
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Human Resources
- Procurement
Use Cases
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Spring High Digital is a ProcessMaker OEM partner that provides e-commerce, project management, mobile app development, and advanced business process workflow integration solutions to a diverse set of clients. Formed in 2002, Spring High has been headquartered in Cape Town, South Africa since 2005. Their clients' industries range from engineering to banking. Financial workflow management is a particularly important solution that requires a high level of oversight for budgetary allocations. Spring High was originally started in 2002 in London as a software company with the focus primarily on web technology. In 2005 Spring High moved headquarters to Cape Town, South Africa and established itself as a leading technology company, servicing clients in the US, Europe, Africa, Asia and Australia. Into its 15th year now, Spring High is operated by Geoff Smith who manages all Spring High clients and their expectations.
The Challenge
Spring High Digital, a ProcessMaker OEM partner, provides e-commerce, project management, mobile app development, and advanced business process workflow integration solutions to a diverse set of clients. Their clients' industries range from engineering to banking. Financial workflow management is a particularly important solution that requires a high level of oversight for budgetary allocations. Spring High needed a robust solution that allowed for advanced integration with third party systems from WordPress to Apache Camel. Seamless integration was a necessity so that Spring High could build processes on a massive scale with minimal limitations. Prior to using ProcessMaker, they used Bizagi and developed some custom applications around the tool. However, the solution was pushed to its limits because of the integrations Spring High required for their clients.
The Solution
Spring High decided to transition to ProcessMaker so they could “push the envelope even further” with third party system integration. They have since replaced all Bizagi efforts to date. Spring High builds completely customized end-to-end workflows for their clients across departments that include finance, human resources, procurement, and project management. Traditionally, this meant multiple people working on the project for many hours. After transitioning themselves and their clients to ProcessMaker, they saw considerable cost savings. They cut the usual time it took to complete these tasks in half and reduced employee resources by 50%, increasing their efficiency and allowing them to spend more time on other vital tasks. Spring High is now experienced in implementing ProcessMaker, and is making adjustments to further streamline integration for their clients. Going forward, they will reuse code so that enhancements can be made to their client systems in a more timely manner.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
WUN Systems Case Study
WUN Systems, a provider of an end-to-end Workspace Management Platform, wanted to offer a highly reliable and scalable VoIP service that would easily integrate into their platform. They were looking for an enterprise-grade, solid platform that would enable their customers to communicate seamlessly, whether they were working from their HQ, regional office or a remote location. WUN Systems was looking for an innovative, reliable and experienced communications vendor.
Case Study
Engine Informática offers SAP software as a service with IBM
Engine Informática, a Brazil-based company specializing in the implementation of SAP ERP solutions, identified a gap in the market for small and medium-sized companies. The company realized that the fixed infrastructure investment needed to run SAP 24/7, such as data centers, hardware, and support, meant that the per-user cost could be perceived as too high for smaller companies. The challenge was to reduce or eliminate the capital expenditures and implementation costs as much as possible to help reduce the barriers to entry for these smaller companies.
Case Study
Wittmann EDV-Systeme launches IT monitoring services
Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.
Case Study
Delivering modern data protection with cloud scale backup from Cobalt Iron and IBM
Organizations are struggling to modernize their legacy data protection environments in the face of growing demands around new infrastructure, new applications, and budget consolidation. Virtualization and modern application development processes have significantly outgrown legacy backup architectures. In response, infrastructure teams have created multiple backup solution types to handle the varying SLAs (performance, scale, cost) required by their business sponsors. However, the sheer number and variety of solutions in this uncontrolled expansion creates huge amounts of work, threatening to overwhelm the IT team in many organizations. Today, developers may add new applications and virtual server instances by the hundreds per day without accounting for the restrictions of the existing backup infrastructure. They leverage the cloud for immediate compute and storage resources, yet rarely communicate succinctly with corporate IT to ensure that the appropriate data protection services are in place.
Case Study
IBM social business software connects and empowers employees for competitive advantage
Superior Group, a company providing workforce productivity solutions, found that its employees worldwide felt disconnected from headquarters, regional offices and each other due to outdated internal communication and collaboration tools. The company's intranet had become a top-down affair with little staff involvement, and employees lacked effective tools for anywhere/anytime communications. Those working remotely had limited access to co-workers and company apps. The main method of collaboration was inefficient email, challenging IT staff to manage a growing store of attachments. These factors inhibited the company from achieving its productivity goals.
