Customer Company Size
SME
Region
- Africa
Country
- South Africa
Product
- ProcessMaker
Tech Stack
- Apache Camel
- Magento
- Wordpress
- Joomla
- IOS/Android apps
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Human Resources
- Procurement
Use Cases
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Spring High Digital is a ProcessMaker OEM partner that provides e-commerce, project management, mobile app development, and advanced business process workflow integration solutions to a diverse set of clients. Formed in 2002, Spring High has been headquartered in Cape Town, South Africa since 2005. Their clients' industries range from engineering to banking. Financial workflow management is a particularly important solution that requires a high level of oversight for budgetary allocations. Spring High was originally started in 2002 in London as a software company with the focus primarily on web technology. In 2005 Spring High moved headquarters to Cape Town, South Africa and established itself as a leading technology company, servicing clients in the US, Europe, Africa, Asia and Australia. Into its 15th year now, Spring High is operated by Geoff Smith who manages all Spring High clients and their expectations.
The Challenge
Spring High Digital, a ProcessMaker OEM partner, provides e-commerce, project management, mobile app development, and advanced business process workflow integration solutions to a diverse set of clients. Their clients' industries range from engineering to banking. Financial workflow management is a particularly important solution that requires a high level of oversight for budgetary allocations. Spring High needed a robust solution that allowed for advanced integration with third party systems from WordPress to Apache Camel. Seamless integration was a necessity so that Spring High could build processes on a massive scale with minimal limitations. Prior to using ProcessMaker, they used Bizagi and developed some custom applications around the tool. However, the solution was pushed to its limits because of the integrations Spring High required for their clients.
The Solution
Spring High decided to transition to ProcessMaker so they could “push the envelope even further” with third party system integration. They have since replaced all Bizagi efforts to date. Spring High builds completely customized end-to-end workflows for their clients across departments that include finance, human resources, procurement, and project management. Traditionally, this meant multiple people working on the project for many hours. After transitioning themselves and their clients to ProcessMaker, they saw considerable cost savings. They cut the usual time it took to complete these tasks in half and reduced employee resources by 50%, increasing their efficiency and allowing them to spend more time on other vital tasks. Spring High is now experienced in implementing ProcessMaker, and is making adjustments to further streamline integration for their clients. Going forward, they will reuse code so that enhancements can be made to their client systems in a more timely manner.
Operational Impact
Quantitative Benefit
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