Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Axis ERP
Tech Stack
- ERP System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Metals
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Manufacturing System Automation
- Track & Trace of Assets
Services
- System Integration
About The Customer
Thompson Dayton Steel Service is a steel processor and supplier with two operating companies across six locations. The company buys from major steel mills, slits, stamps, processes, and then resells the steel. Their major customers are in the automotive, HVAC, appliances, and hardware industries. The company's specialty is band-saw steel.
The Challenge
In the 1990s, Thompson Dayton Steel Service was relying on an antiquated and highly customized general-purpose ERP (enterprise resource planning) system, which included a large amount of custom-written programs that were necessary for adapting the system to their specific needs. They had to do something to avoid the looming Y2K disaster, and determined that fixing the existing programs was not practical. Thompson decided they would be much better off with a replacement system, ideally one that was geared specifically toward their industry, out-of-the-box.
The Solution
At a fortuitous moment, Aptean contacted Thompson and demonstrated the Axis ERP system (at the time called “Axiom”). The company was duly impressed because Axis was designed specifically for the metals industry and contained the functionality they needed. It was also a supported product that would not be affected by Y2K and appeared to fit their needs without extensive customization. The Axis system was completely implemented before the end of 1999 and Thompson continued operations into the new millennium without a hitch.
Operational Impact
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