Stratus Enables Always-On Water Resource Management with Stratus everRun in Santa Rosa, California
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Stratus everRun
- Wonderware InTouch HMI
Tech Stack
- Windows Servers
- Wireless Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Networks & Connectivity - Wireless Local Area Network
Applicable Industries
- Utilities
Applicable Functions
- Facility Management
- Business Operation
Use Cases
- Remote Asset Management
- Predictive Maintenance
- Water Utility Management
Services
- System Integration
About The Customer
The City of Santa Rosa, California, is responsible for managing water distribution for its population of approximately 150,000 residents. The Utilities Department oversees a complex system that includes 605 miles of potable water pipeline and 20 enclosed reservoirs with a storage capacity of 19.45 million gallons. The city's water usage averages 21 million gallons per day, with peaks of 33 million gallons during summer and 13 million gallons in winter. The department employs Wonderware InTouch HMI software to optimize operations, adjust set-points, monitor equipment performance, and manage pumping schedules. The system features redundant unmanned control centers, allowing operators to access the control system remotely using wireless technology. The department's primary goal is to ensure uninterrupted water distribution services, a critical need for the community.
The Challenge
The Santa Rosa Utilities Department faced the challenge of ensuring uninterrupted water distribution to approximately 150,000 residents. The system needed protection from downtime due to faults, failures, and disasters, particularly in scenarios such as water main breaks, electricity usage optimization interruptions, and natural disasters like earthquakes. The department required a simple, cost-effective solution to maintain continuous operation of its critical water distribution control system, which was essential for preventing service interruptions, flooding, and other costly consequences.
The Solution
To address the challenge, the City of Santa Rosa, in collaboration with consulting firm EMA, implemented Stratus everRun software. This solution was chosen for its simplicity, cost-effectiveness, and superior protection capabilities. The everRun software operates two identical Windows servers in lockstep, functioning as a single, fully redundant server. This setup ensures that if one server fails due to a fault, failure, or disaster, the InTouch HMI continues to operate uninterrupted using the other server's computing power. EMA facilitated the purchase, installation, and configuration of the everRun software, ensuring a seamless integration into the existing system. The solution provided the necessary high availability and disaster tolerance required by the city's water distribution control system.
Operational Impact
Quantitative Benefit
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