Streamlining Logistics Operations: A Case Study of RAAF Logistics and Axon Software
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Driver Performance Monitoring
Services
- System Integration
- Training
About The Customer
RAAF Logistics is a logistics company based in Laredo, Texas, providing door-to-door service between Mexico and the US. The company specializes in the transportation of automotive freight, with 80% of its freight for that industry. RAAF Logistics was founded in July 2018 by three friends, each contributing their unique skills and resources to the business. One of the founders was a trucking businessman in Mexico, another's family were customs brokers in Mexico and the US, and the third, Rodolfo Boehringer, took on the role of general manager. The company started with 10 new trucks and 15 trailers and has since grown to 34 trucks, 62 drivers, and 125 trailers.
The Challenge
RAAF Logistics, a Texas-based company providing door-to-door service between Mexico and the US, faced significant operational challenges. The company, which started with 10 trucks and 15 trailers, quickly grew to 34 trucks, 62 drivers, and 125 trailers. This rapid expansion led to an increase in administrative tasks, particularly in managing orders and payroll. The company's general manager, Rodolfo Boehringer, was responsible for all the paperwork, including obtaining DOT permits and running the company. The company's growth also necessitated the need for a system to keep track of orders and invoices, as losing an invoice could result in financial losses. Additionally, the company was looking to establish an EDI connection with its customers to provide regular updates on their loads.
The Solution
RAAF Logistics turned to Axon Software to streamline its operations. The software provided a comprehensive solution for managing orders, invoices, and payroll. After a two-week training period, the company was able to fully utilize the software to keep track of all its orders and ensure no invoice was lost. The software also allowed the company to run reports, providing a comprehensive view of the business operations. Axon Software also offered the option of hosting the system on the company's server or their servers, which was beneficial for RAAF Logistics as it had staff in Mexico and maintaining multiple servers and connections would have been challenging. The company chose to host the system on Axon's servers, citing the cost difference as worth it to avoid server problems. Furthermore, Axon Software was instrumental in setting up an EDI connection with one of RAAF's customers, enabling the company to provide regular updates on their loads. The software also simplified the payroll process, allowing one person to handle the payroll of over 60 drivers.
Operational Impact
Quantitative Benefit
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