Bizimply > Case Studies > Streamlining Workforce Management in Hospitality: A Case Study of N11 Ashford House

Streamlining Workforce Management in Hospitality: A Case Study of N11 Ashford House

Technology Category

Sensors - GPS

Applicable Industries

Buildings

Use Cases

Personnel Tracking & Monitoring
Time Sensitive Networking

Services

System Integration
Training

About The Customer

N11 @ the Ashford House is a modern and homely restaurant located in Ashford, Wicklow. The restaurant offers a unique dining experience, combining delicious food with a comfortable and inviting atmosphere. The menu, crafted by professional chefs, features a mix of familiar favourites and adventurous dishes influenced by cuisines from around the world. The restaurant also boasts a fully stocked bar featuring some of Ireland’s favourite drinks, along with a selection of artisan beers, wines, gins, and spirits. The restaurant is owned by Jane, who is committed to running a compliant and efficient operation.

The Challenge

N11 Ashford House, a popular bar and restaurant in Wicklow, was facing significant challenges in managing the time and attendance of its employees. The owner, Jane, found that the lack of control over employee timekeeping was becoming a major concern. The existing system was manual, with staff clocking in and out on paper, leading to inaccuracies and uncertainty over whether staff were taking the correct break times. This lack of control was not only stressful but also led to a significant amount of time being wasted on correcting wage issues and managing payroll. Jane was keen to ensure compliance and efficient operations, and she recognized the need to replace the manual processes with a more efficient system that could better manage her team and save business time.

The Solution

The solution came in the form of Bizimply Timestation, a digital system for managing time and attendance. With an iPad onsite, staff could clock in and out as they arrived and left for their shifts, and also clock out for breaks and back in upon return. This provided Jane with accurate time records for every staff member. Once these timecards were approved within the Bizimply account, they were automatically exported to the integrated payroll system, significantly reducing the time spent on payroll. The team embraced the transparency of the new system, appreciating the ability to receive their schedules straight to their phones. The MyZimply App became a favourite, allowing employees to access information quickly and from anywhere. The system also provided more upfront visibility on leave, labour costs, and training, enabling Jane to manage shifts more effectively with fewer errors and updates required.

Operational Impact

The implementation of Bizimply Timestation has brought about a significant improvement in the operational efficiency of N11 Ashford House. The system has not only streamlined the process of timekeeping and payroll management but also increased transparency, which has been well-received by the staff. The ability for employees to access their schedules and other information from anywhere has improved their engagement and productivity. The system has also enabled better management of leave, labour costs, and training, leading to fewer errors. Furthermore, the formal process for time off and unavailability has benefited both the business and the staff, leading to fewer scheduling errors and happier employees who can better manage their social lives.

Quantitative Benefit