Sweet Jubilee Gourmet's Successful Expansion with Mar-Kov's IoT Solution
Technology Category
- Functional Applications - Inventory Management Systems
- Sensors - Barcode Readers
Applicable Industries
- Packaging
- Retail
Applicable Functions
- Facility Management
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Picking, Sorting & Positioning
Services
- System Integration
About The Customer
Sweet Jubilee Gourmet is a boutique chocolate product manufacturer that offers its products to consumers and high-end retailers. The company uses enrobers to coat confections in chocolate and decorates them with other toppings, as well as complex decorative packaging. As the company expanded, it aimed to excel in its SQF audits and attract larger retail customers. However, it faced challenges in lot traceability and inventory management, which were crucial for its growth and customer satisfaction. Sweet Jubilee was ready for a change and sought a solution that could modernize its process and facilitate its growth.
The Challenge
Sweet Jubilee Gourmet, a boutique chocolate product manufacturer, was facing challenges in managing its rapid expansion and meeting the requirements of new national retail customers. The company was struggling with lot traceability, a crucial factor for succeeding in Safe Quality Food (SQF) audits. Their traditional pencil-and-paper method was proving to be time-consuming, error-prone, and inadequate for the speed and accuracy required in a recall situation. Additionally, Sweet Jubilee was having difficulty tracking their existing inventory levels and planning for their production runs. With hundreds of products and ingredients, they were experiencing stock outs, where a key ingredient or packaging component was unavailable on the production day. This was hindering their ability to plan for large order runs for larger customers and ensure timely and consistent delivery.
The Solution
Sweet Jubilee approached Mar-Kov to implement Inventory, Manufacturing Execution System (MES), and Material Requirements Planning (MRP) software. Mar-Kov's food manufacturing software met all the functional requirements, providing a feature-rich application and a strong project support team. A key step in the project was an onsite visit by Mar-Kov’s project manager to Sweet Jubilee’s production facility. This visit helped in understanding the operation in greater detail and developing a project plan. One of the challenges that the site visit helped overcome was the complexity of their Bill of Materials (BOM). Mar-Kov’s project team helped map out this complex production hierarchy into a well-organized structure. A key technical feature that allowed Sweet Jubilee to meet its objectives was barcode scanning of all ingredients and components into the production process, and further scanning of product lots as they went out the door. This not only streamlined production but also ensured that each recipe and bill of materials was followed as per requirements.
Operational Impact
Quantitative Benefit
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