Sysco Customer Story
Customer Company Size
Large Corporate
Region
- America
- Europe
Country
- United States
- Canada
Product
- Diligent Entities
Tech Stack
- Data Management
- Data Reporting
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
Services
- Data Science Services
About The Customer
Sysco Corporation, founded in 1969, is a global leader in the supply of food and related products, primarily to the foodservice or food away-from-home industry. The company provides products and related services to over 650,000 customer locations, including restaurants, healthcare and educational facilities, lodging establishments, and other foodservice customers. Sysco operates more than 320 distribution facilities worldwide and had sales in 2019 of $60.1 billion. The company employs more than 69,000 associates. Sysco's underlying principle for proper corporate governance is to 'do the right thing', building its business on quality relationships with customers, suppliers, communities, and shareholders, which depend on mutual trust and understanding.
The Challenge
Sysco Corporation, a global leader in food and related products, faced a significant challenge in managing its over 300 active entities and divisions across various regions including the US, Canada, Europe, China, and South America. The company's biggest risk was keeping up-to-date with each entity's business operations and ensuring they were in good standing. Sysco's transport vehicles regularly cross state lines, and if the entities they operate from are not in good standing, they could potentially face severe fines. The company needed a system that would allow them to track not only US and Canadian companies, but also companies in Europe, China, and South America. The previous system they were using was very limited and lacked flexibility.
The Solution
Sysco adopted Diligent Entities, a system that provided the flexibility and comprehensive tracking capabilities the company needed. Diligent Entities allowed Sysco to manage various aspects of an entity, including keeping up-to-date with officers and directors, tracking assumed and former names and the dates in which they existed, and knowing the jurisdictions each entity is qualified to do business in. The system also enabled Sysco to track how they were filing, whether electronically or via snail mail, and whether they were doing the filing or if a third-party was involved. The cost of each individual filing could also be tracked, providing valuable insights into the company's expenses. The system centralized all of Sysco's entity information in one place, making it easily accessible even when key personnel were not in the office.
Operational Impact
Quantitative Benefit
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