Taking the Big First Step Toward Digital Transformation
Customer Company Size
Large Corporate
Region
- Europe
Country
- Russia
Product
- ARIS
- ARIS Architect & Designer
- ARIS Process Performance Manager (PPM)
- ARIS Connect
- Digital Business Platform
Tech Stack
- Internet of Things (IoT)
- Artificial Intelligence
- Real-time big data analysis
- Predictive Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Oil & Gas
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Predictive Maintenance
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The customer is a giant Russian oil company that has rapidly grown its business in the fields of exploration, development, production, refinement and the sale of oil and gas and associated products. The company has thousands of employees working in dozens of specialized subsidiaries across Russia and the world. The company operates in hard-to-reach Arctic reserves, undeveloped fields in Eastern Siberia, and new assets in the Bazhenov Formation. The company's ultimate goal is to become the most efficient oil company in the world.
The Challenge
The Russian oil company faced several challenges including technological disruption across all lines of business, intensifying global competition, managing dozens of subsidiaries operating worldwide, overly complicated business processes, and a government mandate to digitalize operations. The company operates in an extremely challenging physical environment and must manage new disruptive technologies transforming all areas of the oil production process. Failure to keep up can mean unprofitability without warning. The company's top priority is the urgent adoption of Industry 4.0 technologies such as the Internet of Things (IoT), artificial intelligence, real-time big data analysis, predictive intelligence and resilient production systems.
The Solution
The company chose Software AG’s ARIS to first master business processes and then the broader capabilities of the Digital Business Platform to be able to quickly adapt, pivot on demand and stay future-ready. ARIS was chosen because it could not only display processes but actually shape them and could scale to handle the level of complexity and massive amount of information involved. After licensing the full ARIS suite, the company began using ARIS to capture and model all the main business processes in all departments in all of its many divisions. ARIS helped optimize them and speed up the work of the company in service to its customers. Process offices were created at division and department levels to speed execution. With ARIS Architect & Designer, core business processes were highlighted, improved and standardized across all divisions for the very first time.
Operational Impact
Quantitative Benefit
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