Software AG > Case Studies > Taxes Collected 80% Faster with Software AG Solution

Taxes Collected 80% Faster with Software AG Solution

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Customer Company Size
Large Corporate
Region
  • America
Country
  • Puerto Rico
Product
  • ARBITRIOS
  • PRITAS
  • REFO
  • SISCON
  • webMethods EntireX
Tech Stack
  • Adabas/Natural platform
  • COBOL II/CICS/DB2 platform
  • COBOL II/COBOL-VS/CICS and VSAM platforms
  • Visual Studio .NET-C#
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Procurement
Use Cases
  • Public Transportation Management
  • Regulatory Compliance Monitoring
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Puerto Rico has one of the most dynamic economies in the Caribbean region. The Puerto Rico Department of the Treasury manages taxation across the commonwealth. The tax agency has been a Software AG customer since 1985 and runs the ARBITRIOS application for calculating taxes on Adabas and Natural. The Department of the Treasury of the Commonwealth of Puerto Rico has three main applications for the collection and management of taxes: ARBITRIOS for the calculation of taxes, PRITAS for the management of corporate taxes and REFO for processing individual taxes.
The Challenge
The Department of the Treasury of the Commonwealth of Puerto Rico has three main applications for the collection and management of taxes: ARBITRIOS for the calculation of taxes, PRITAS for the management of corporate taxes and REFO for processing individual taxes. The challenge is to provide a single view of the taxpayer through a Web portal that integrates data from all three main systems. The Treasury Department was looking for the tools to carry out an application integration, which would allow the agency to have a single view of the taxpayer through a Web portal. This new integration platform was also needed to provide higher efficiency in managing department records. The solution would have to maintain and improve existing investments, re-using the Natural and COBOL application code. The solution also would need to support a technological evolution—rather than a revolution that would completely alter existing IT assets.
The Solution
A new Web portal–called SISCON–integrates all three systems to deliver a single view of the taxpayer. SISCON was developed using a combination of Software AG’s webMethods EntireX, webMethods ApplinX, Tamino and Natural. The new Web portal developed with the help of Software AG’s products is called SISCON and uses Visual Studio .NET-C# for the creation of the front-end or presentation layer of the applications. webMethods EntireX was used as a central part of the solution because it provides integration up to 10 times faster than traditional technologies and eliminates up to 80% of traditional coding requirements with flexible, graphical point-andclick capabilities. webMethods EntireX provides a comprehensive infrastructure for the solution to create a Service-Oriented Architecture (SOA) that integrates business processes, both within and beyond the boundaries of the Treasury Department. Using EntireX’s advanced integration technology, the system connects with the mainframe systems by means of an enterprise service bus made up of Web services generated in Natural and COBOL.
Operational Impact
  • Higher efficiency with fewer personnel in the computing center
  • Improved service to citizens
  • Much higher departmental productivity
Quantitative Benefit
  • Taxes are collected 80% faster
  • 40% more transactions processed
  • Reduced operating costs by 40%

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