The Advantages of SaaS: Large Deployments
Customer Company Size
Large Corporate
Country
- United States
- Other
Product
- LogicManager's SaaS platform
- Enterprise Risk Management system
Tech Stack
- SaaS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Aerospace
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
The customer is a global security and aerospace company that focuses on the research, design, development, and manufacturing of advanced technology. They provide services to both domestic and international government agencies, as well as commercial partners. The business is comprised of multiple business units and product lines across dozens of nations. The company is a public company with over 100,000 employees and $40B in sales. The company operates in the manufacturing industry. Due to the nature of their work for the federal government in the fields of defense and security, the organization has extensive IT requirements.
The Challenge
The customer, a global security and aerospace company, was implementing an Enterprise Risk Management system in the corporate branch. The aim was to identify and assess risk across all business units, penetrating down to the vice president level. With over 500 participants in the Risk and Control SelfAssessment (RCSA), the risk management team was left with a vast amount of data and no means of aggregating it cross-functionally to departments, the appropriate business unit, or even the enterprise at large. The customer's method of data collection, consisting of disparate spreadsheets, provided no consistency or year-over-year trending. The risk management team spent nearly a quarter analyzing the data for audit and board reports, but the findings were only loosely tied to the company's strategic plan and not at all to the audit function, which rolls up to the same executive branch. The organization was also spending over $10,000 annually outsourcing survey distribution.
The Solution
LogicManager's subscription-based service provided an ideal platform with which the customer could service its ERM programs globally. Due to the nature of concurrent licenses, the organization realized substantial cost savings, as users in different time zones rarely overlapped and could therefore share licenses, or 'seats,' without interruption. In regards to information security requirements, an external datacenter can (by the very nature of its business) expend a great percentage of its resources toward information security. Upon further evaluation by the customer, LogicManager's Datacenter was found to exceed even the internal requirements the customer imposed on its IT operations. LogicManager's SaaS service embedded the best practices needed to overcome the challenges of a large distributed data set by providing standardization to the risk assessment process. LogicManager's Taxonomy allowed the customer to replicate its business process structure, providing clarity and allowing the customer to slice and dice data according to the executives they were meeting with.
Operational Impact
Quantitative Benefit
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