The Apparel Group Ltd. Case Study
Customer Company Size
Large Corporate
Region
- Asia
Country
- Hong Kong
Product
- EXTOL Business Integrator (EBI)
Tech Stack
- Data Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Apparel
Applicable Functions
- Business Operation
Use Cases
- Supply Chain Visibility
Services
- System Integration
About The Customer
The Apparel Group Ltd. is a company that was established in 1988 under a strategic partnership with TAL Apparel Ltd in Hong Kong. The company operates over 30 department stores and MMRS, over 1,000 specialty retailers, and over 15 e-commerce retailers. The company's business model has evolved over the years, necessitating changes in its IT environment. The company's goal is to add more value to its customers, be more accessible to new business, and improve its operational processes.
The Challenge
The Apparel Group Ltd., a company established in 1988 under a strategic partnership with TAL Apparel Ltd in Hong Kong, faced several challenges. The company, which operates over 30 department stores and MMRS, over 1,000 specialty retailers, and over 15 e-commerce retailers, sought to add more value to its customers, be more accessible to new business, and improve its operational processes. The company's change in its business model necessitated a change in its IT environment. The focus was to move to a single-sourced, multi-platform integration tool to save time, increase efficiency, and improve visibility.
The Solution
The Apparel Group Ltd. chose to implement the EXTOL Business Integrator (EBI) as a solution to its challenges. EBI serves as a central integration hub that can accept any file type, automate data transactions, and provide data analysis and order visibility. This solution was chosen to save time, increase efficiency, and improve visibility in the company's operations. The implementation of EBI represents a significant shift in the company's IT environment, aligning with the changes in its business model.
Operational Impact
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