The benefits of finding the right shipping partner for every package: How Ergomotion is increasing their efficiency by more than 100% while reducing their average cost per order.
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- ShipHawk Shipping Automation
Tech Stack
- ERP Integration
- Order Fulfillment Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
- Fleet Management
Services
- System Integration
About The Customer
Ergomotion is a Santa Barbara based company that has been in operation since 2005. The company has built a culture of innovation, superior product design, and industry-best service to push every boundary of functionally beautiful living spaces. Ergomotion sells adjustable foundations for top-selling brands like Serta, Beautyrest, Tempurpedic and more, worldwide. The company was single sourcing their parcel shipping service with UPS and used UPS’ powerful on-premise solution, UPS Worldship, to process orders as they were created and synchronized from their ERP.
The Challenge
Ergomotion was single sourcing their parcel shipping service with UPS. They used UPS’ powerful on-premise solution, UPS Worldship, to process orders as they were created and synchronized from their ERP. While this enabled Ergomotion to grow and scale their parcel operation, it also limited their productivity and ability to drive down costs. They were limited to only using UPS, regardless of how their customer concentration and order processing need changed over time. Ergomotion sought out a platform to reduce costs, increase efficiency and offer the flexibility they needed to support a growing, thriving operation.
The Solution
ShipHawk offered Ergomotion powerful shipping automation and order fulfillment software that gave them the ability to leverage their long standing relationship with UPS while also bringing other national and regional carriers into the mix without increasing operational overhead. Ergomotion was able to replace their UPS Worldship system, integrate with their ERP to synchronize orders and let ShipHawk do the heavy lifting when it comes to selecting the right service for each order.
Operational Impact
Quantitative Benefit
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