Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Cisco Cloudlock
Tech Stack
- Google Apps
- Google App Engine
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Pharmaceuticals
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
About The Customer
AMAG Pharmaceuticals, Inc. is a publicly traded biopharmaceutical company that develops and commercializes therapeutic and diagnostic iron oxide nanoparticles. The company utilizes its proprietary technology to treat iron deficiency anemia. AMAG manufactures Feraheme® (ferumoxytol) Injection for intravenous (IV) use. The company aspires to be a leading partner to the healthcare community by ensuring outstanding collaboration in supporting effective research as well as supporting robust education efforts. AMAG also seriously considers its obligations as a corporate citizen by supporting important charitable causes through donations. The company has 175 employees.
The Challenge
AMAG Pharmaceuticals, a publicly traded biopharmaceutical company, was one of the first in its industry to adopt cloud services and migrate to Google Apps. However, this move presented a new set of challenges. As a publicly traded pharmaceutical company, AMAG had to comply with SOX and FDA regulations while also protecting the company’s intellectual property. With the adoption of Google Apps and the creation and storage of documents in Google Docs, the IT team at AMAG recognized a need for a solution that would provide visibility into user adoption, document growth, document classification, and control and visibility of document exposure to address compliance and governance requirements.
The Solution
AMAG Pharmaceuticals implemented Cisco Cloudlock to manage access to Google Docs. With Cisco Cloudlock, the IT team at AMAG was able to gain visibility into all documents in the domain and see their sharing settings. They could fully control document permissions, monitor and receive exposure alerts, and review all changes for documents created or shared with their domain. Cisco Cloudlock also provided ongoing monitoring of the entire domain with email alerts on newly exposed documents and changes in permissions for existing documents. The same report was also available from within the application with the ability to view the specific documents. Users could select a time range and view at once all the changes that happened in their domain for a specified time. Cisco Cloudlock’s features for auditing all users and all documents in the domain (as well as tracking all changes) gave AMAG the tools they needed to generate audit reports to comply with regulations or internal governance policies.
Operational Impact
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