Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- FleetFocus
- FuelFocus
Tech Stack
- Database Management
- Automated Fuel Management System
- Radio Frequency Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The City of Austin, Texas, is a large, vibrant and growing city with over 1.5 million people in the greater metropolitan area. It is known for its unique personality, thriving nightlife, and large corporate headquarters and technology development centers. The City of Austin Fleet Services Department provides fleet management services and fuel for more than 5,200 vehicles that support 20 internal city departments and 10 external customers. With a staff of over 100 technicians, 7 maintenance facilities and 32 fueling sites, Austin Fleet Services is a complex operation that has embraced technology as an effective way to run an efficient fleet operation.
The Challenge
The City of Austin Fleet Services Department provides fleet management services and fuel for more than 5,200 vehicles that support 20 internal city departments and 10 external customers. With a staff of over 100 technicians, 7 maintenance facilities and 32 fueling sites, Austin Fleet Services is a complex operation that has embraced technology as an effective way to run an efficient fleet operation. The City of Austin has used AssetWorks’ FleetFocus software to manage all of its fleet maintenance operations for over twenty years. However, in 2008, the City of Austin upgraded to AssetWorks’ automated fuel management system, FuelFocus, at all 32 of its fuel facilities.
The Solution
FuelFocus works seamlessly with FleetFocus allowing fleets to have all maintenance and fueling data stored in a single database and supported by a single vendor. The FuelFocus Island Control Unit (ICU) automates fueling processes and controls access to fuel and fluids; measuring output while capturing vehicle odometer readings. The City of Austin is in the process of migrating its vehicles from manual to automated meter readings using Radio Frequency (RF) technology. Each vehicle will be equipped with a RF transmitter which ties into the vehicle’s onboard computer. At the time of fueling, the vehicle’s meter readings are transmitted automatically into the FleetFocus database through the FuelFocus ICU.
Operational Impact
Quantitative Benefit
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