Transforming Asbestos Assessment & Control with Fergus Platform
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Education
Use Cases
- Inventory Management
- Time Sensitive Networking
Services
- Training
About The Customer
Asbestos Assessment & Control, founded in 2002 and headquartered in Bury, Manchester, is a leading provider of asbestos survey and management solutions. The company offers practical guidance and advice on compliance with asbestos regulations to clients across the region and the nation. They have established themselves as industry leaders by providing top-notch services. However, they faced challenges in managing information and communication among their team members and dealing with time-consuming administrative tasks. The adoption of the Fergus platform has been transformative for the company, enhancing their efficiency and boosting their profits.
The Challenge
Asbestos Assessment & Control, a leading provider of asbestos survey and management solutions, faced significant challenges in managing information and communication among their team members. With multiple members handling various aspects of the business, ensuring that everyone had access to the right information was often cumbersome. The company was also struggling with time-consuming administrative tasks such as invoicing and reporting. The manual creation of spreadsheets for management reports was not only time-consuming but also prone to errors. The need for a solution that could centralize information, streamline processes, and reduce administrative burden was evident.
The Solution
The Fergus platform provided the perfect solution to Asbestos Assessment & Control's challenges. It allowed them to centralize all the information required for their operations, enabling them to easily share attachments, client details, and contact information within their team. The platform's user-friendly features allowed them to complete tasks more quickly and accurately, resulting in notable time savings. Fergus also simplified invoicing and reporting. The platform's ability to quickly gather and organize information eliminated the need for creating time-consuming spreadsheets manually. This automation streamlined their reporting process, providing them with valuable insights to make informed business decisions. The company also received personalized training and onboarding support from Fergus’ Customer Success Manager, Issie, which facilitated a smooth transition to the new platform.
Operational Impact
Quantitative Benefit
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