Zscaler > Case Studies > Transforming Security Management: A Case Study of Hoek en Blok and Zscaler

Transforming Security Management: A Case Study of Hoek en Blok and Zscaler

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Technology Category
  • Cybersecurity & Privacy - Malware Protection
  • Functional Applications - Computerized Maintenance Management Systems (CMMS)
Applicable Industries
  • Electronics
  • National Security & Defense
Applicable Functions
  • Maintenance
Use Cases
  • Personnel Tracking & Monitoring
  • Tamper Detection
Services
  • Cloud Planning, Design & Implementation Services
  • Testing & Certification
About The Customer
Hoek en Blok is a company that has been supporting entrepreneurs and their businesses for more than 30 years. They provide in-house advice and assistance in the area of accountancy, tax, legal affairs, personnel and salary matters. The company was struggling with managing a growing accounting practice, with few resources, poor end-user experience, and the stress of managing appliances. They needed a solution that could provide advanced security protection, ease of use, and enhanced end-user experience while efficiently utilizing IT resources.
The Challenge
Hoek en Blok, a company providing in-house advice and assistance in accountancy, tax, legal affairs, personnel and salary matters, was facing significant challenges in managing its growing accounting practice. The company was struggling with limited resources, poor end-user experience, and the stress of managing security appliances. The IT staff had to duplicate changes across all boxes, travel onsite for emergency repairs, and still had to spend hours on maintenance and security issues. The backhauling of traffic was creating a very poor end-user experience. The company needed a model that could save time and still deliver a faster end-user experience. The challenge was to find a solution that could provide advanced security protection, ease of use, and enhanced end-user experience while efficiently utilizing IT resources.
The Solution
Hoek en Blok's IT Engineer, Mr. Henk Roos, decided to leverage Zscaler to protect his users. Working with ThinkWare, a Zscaler partner, Mr Roos tested out the service by validating acceptable policy rules and security tests against the Zscaler Security Cloud before selecting the service. Zscaler passed all his testing criteria and was found easy to setup. With the Zscaler Security Cloud, there was no hardware or software to deploy. The IT staff could now monitor and make changes remotely, without costly on-site visits. Zscaler also provided global protection for the numerous road warriors that travelled to customer sites, providing even more coverage and visibility than Hoek en Blok had with its previous appliance-based solution.
Operational Impact
  • The implementation of Zscaler Security Cloud brought about significant operational improvements for Hoek en Blok. The company enjoyed an unprecedented level of web security with no new incidents since the deployment. The IT staff was relieved from the stress of managing appliances and could now monitor and make changes remotely, saving both time and resources. The end-user experience was greatly enhanced, with no more traffic bottlenecks affecting user productivity. The company also gained increased visibility and control over its network, with Zscaler's real-time, consolidated reporting and analytics. The solution also provided global protection for the numerous road warriors that travelled to customer sites, providing even more coverage and visibility than Hoek en Blok had with its previous appliance-based solution.
Quantitative Benefit
  • Eliminated many hours a week spent on maintenance of appliances
  • No need for costly on-site visits for monitoring and changes
  • No new security incidents since deployment

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