Truly Wireless Uses Bandwidth’s Network and Communications APIs to Turn Smartphones into Reliable Business Phones
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Truly Wireless Business Voice Platform
- Bandwidth’s Communications APIs
Tech Stack
- 3G/4G wireless network
- VoIP network
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Networks & Connectivity - Cellular
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Truly Wireless is the first business voice platform built for the 3G/4G wireless network, transforming any smartphone with a cellular connection into an enterprise-ready business communications device. Enterprises using its technology benefit from business voice features, carrier-grade service and enhanced mobility while reducing on-premise hardware costs by as much as 100 times. Installation is simple, as users download an app onto any iOS or Android device, sign in with their business account and benefit from enhanced native calling capabilities. With a growing user base and fresh round of funding in late 2014, Truly Wireless was looking for a communications API provider that could deliver a higher level of consistency.
The Challenge
Truly Wireless, a fast-growing enterprise phone system app, was facing a challenge with its then-current communications API provider. The provider was not able to deliver the network quality and reliability needed to serve Truly Wireless's growing customer base. For an enterprise-grade phone system to obtain new users, it must deliver a nearly flawless degree of call reliability and quality. However, during its testing process with a prospective customer, Truly found that it was not able to obtain a high percentage of connected calls with major wireless carriers using its legacy providers.
The Solution
Truly Wireless decided to partner with Bandwidth for better service delivery. Bandwidth’s network and platforms were quickly integrated by Truly Wireless, paving the way for a higher quality calling and texting experience for its business users. The Truly Wireless team was impressed with Bandwidth’s direct-to-carrier APIs, which allowed access to seamless voice and messaging without any third-party resellers. Bandwidth is a communications API provider powering companies that want to deliver innovative, real-time communications solutions. At the core of Bandwidth’s offering are communications APIs that allow companies to launch and scale next-generation apps and solutions using the nation’s largest VoIP network.
Operational Impact
Quantitative Benefit
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