Twiddy & Company
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Oracode
- Oracode Live
- BeHome247 energy management system
Tech Stack
- Electronic access control system
- Real-time notifications and alerts
- Remote lock communication
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Facility Management
Use Cases
- Building Automation & Control
- Remote Asset Management
Services
- System Integration
About The Customer
Twiddy & Company is a vacation rental company that has been in service for 37 years, specializing in Outer Banks vacation rentals and hospitality. The company has 100 full-time employees and 300 in season. They have restored nine historic structures in the Outer Banks, North Carolina. The company is also environmentally conscious, having saved 500,000 sheets of paper through green initiatives. 94 percent of Twiddy guests recommend the company to a friend.
The Challenge
Twiddy & Company, a vacation rental company, was facing challenges in managing access to their properties. The properties, located on or near the beach, endure more wear and tear than homes located inland. The company needed a solution that could withstand climate extremes and meet ANSI A156.25 requirements for dust, humidity, and salt. Additionally, some of the properties are located in very remote areas, making it difficult and time-consuming to manage access control.
The Solution
Twiddy & Company implemented the Oracode system, an intelligent, electronic access control system that provides keyless access for temporary users. The system allows the company to generate and distribute lock codes in advance or in a moment’s notice and from anywhere in the world. The Oracode locks are totally sealed to withstand climate extremes and meet ANSI A156.25 requirements for dust, humidity, and salt. In 2014, the company introduced Oracode Live, which provides real-time notifications and alerts, such as Guest First Arrival and Internet Down. Oracode Live also integrates into the BeHome247 energy management system, which allows managers to monitor and control a property’s temperature and lights, adjust pool and spa settings, lights, and pumps, and receive notifications when the HVAC system or appliance is out of service.
Operational Impact
Quantitative Benefit
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