U.S. Bank: Innovation Award Winner
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- webMethods Integration Platform
- Integration Server
- Broker
- Trading Networks
Tech Stack
- SWIFT
- FIX
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Predictive Quality Analytics
Services
- System Integration
About The Customer
U.S. Bank National Association is the nation’s fifth-largest commercial bank with $354 billion in assets and celebrated their 150th anniversary this year. The bank provides: lending and depository, cash management, capital markets and investment management services. Primary services include: regional consumer and business banking and wealth management services; national wholesale banking, commercial real estate and trust services; and global payments services to 17.6 million+ customers. In 2012, the company had total net revenue of $20.3 billion and record earnings of $5.6 billion.
The Challenge
U.S. Bank expanded through organic growth and numerous acquisitions creating a complex network of systems, process and organizations. Manual paper-based processes that relied on spreadsheets, email and redundant processes resulted in latency and human processing errors that jeopardized their goals of reliability, consistency and innovation. Further, lack of in-house connectivity hindered the bank’s ability to link to external sources for time-critical data inhibiting their need for speed, scalability and agility necessary to grow their business and deliver higher customer satisfaction.
The Solution
U.S. Bank leveraged their investment in Software AG’s webMethods Integration Platform—Integration Server, Broker, Trading Networks and a variety of adapters—as a basis for their high-speed transaction network. webMethods is now the integration backbone for a revamped business line providing robust messaging and connectivity with more than 50 integration points that continues to grow rapidly—at a rate of one a week. The platform drives communications assisting in rapid settlement, booking and recordkeeping and has become the hub for complementary platforms that drive this business line.
Operational Impact
Quantitative Benefit
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