Technology Category
- Networks & Connectivity - Gateways
- Robots - Wheeled Robots
Applicable Industries
- Telecommunications
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Last Mile Delivery
- Transportation Simulation
Services
- Training
About The Customer
U.S. Logistics Solutions is a final-mile logistics company serving the eastern half of the United States. The company employs over 1,600 drivers and warehouse workers to support their fleet of 570 trucks across 19 terminals. Their biggest priority and challenge is hiring and retaining quality drivers to sustain their business. Prior to implementing Samsara, the company was using several disconnected, legacy systems that were inefficient and provided limited visibility into their operations.
The Challenge
U.S. Logistics Solutions, a final-mile logistics company, was facing significant challenges due to their use of several disconnected, legacy systems. These systems were inefficient, provided limited visibility into their operations, and lacked customizability for their workforce. The company's processes were largely manual and relied on paper logs and reports, which were error-prone and time-consuming. Lack of visibility from the cab to their warehouses posed another challenge. Without insight into how their drivers were performing or what was happening in their terminals, training opportunities for their team were limited. The company needed an advanced solution to improve their productivity, safety, and employees’ experience.
The Solution
U.S. Logistics Solutions chose Samsara for its ease of use and robust capabilities. The Connected Operations™ Cloud brought to their business self-installing Vehicle Gateways, Dual-Facing AI Dash Cameras, and third-party tablets across their entire fleet in just three months. Now, they have a holistic view of their fleet and terminals to improve safety, boost productivity, and increase employee engagement. The company followed a few best practices that helped ensure a smooth implementation, including building out a phased rollout plan, maintaining strong communication with their teams, and holding themselves accountable to milestones. They also leaned on local managers across their 19 locations to train employees and build buy-in with Samsara.
Operational Impact
Quantitative Benefit
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