Uncovering behavioral insight to help reward and retain the best employees
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- IBM® BigInsights®
Tech Stack
- Apache Hadoop
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Big Data Analytics
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
Use Cases
- Predictive Quality Analytics
Services
- Data Science Services
About The Customer
The customer is an HR services company headquartered in the US. The company specializes in human resources services and helps thousands of its clients reduce the cost, effort, and risk of human resource management. It provides strategic services, such as talent acquisition, performance management, and employee development. The firm works constantly to find new ways to help its clients acquire, retain, and motivate the best employees and drive new levels of performance and productivity.
The Challenge
The HR services company, an IBM client, was facing the challenge of understanding the factors underlying personal employment choices. They wanted to offer their clients unprecedented insight into what motivates employees and prospective job candidates. However, their existing systems were not capable of handling the surging data volumes collected from a wide range of different data sources. With the total volume likely to keep on growing, the firm looked for a solution that could meet current needs and scale to meet tomorrow’s demands.
The Solution
The company chose IBM BigInsights as a solution to their problem. IBM BigInsights is fully integrated with the Apache Hadoop architecture and provides additional administrative, development, and security features, along with cutting-edge analytical capabilities developed by IBM Research. The solution enables the company to perform complex analyses of huge data sets, asking questions designed to gain a more thorough understanding of human resources performance for each of the firm’s clients compared with their industry peers. By looking at historical data around recruitment and retention, including external factors such as the general performance of the economy, the company can help clients fine-tune their HR strategies and employment offerings.
Operational Impact
Quantitative Benefit
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