Unlocking the mainframe brings order to the courts
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Adabas & Natural on IBM Z
- webMethods for integration
- webMethods EntireX
Tech Stack
- IBM Z platform
- Web services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- National Security & Defense
Applicable Functions
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
- Process Control & Optimization
Services
- System Integration
About The Customer
The Delaware Judiciary is composed of the Supreme Court, the Court of Chancery, the Superior Court, the Family Court, the Court of Common Pleas, the Justice of the Peace Court, specialty courts and related judicial agencies. The oldest business court in the U.S., the Delaware Court of Chancery was established in 1792 and has broad jurisdiction over disputes involving Delaware businesses. Delaware is also known for offering a safe regulatory haven for around 1.3 million legal entities. From the Supreme Court to specialty courts, as well as related judicial agencies, there are more legal entities in Delaware than there are people. That keeps the state’s court system very busy, and they are constantly looking for ways to streamline their courtroom processes to improve the experience on all sides of the bench.
The Challenge
The Delaware Judiciary was facing several challenges. They needed to provide a better citizen/customer experience and give judges and attorneys access to up-to-date case information. However, they lacked the ability to quickly change or update data in databases. They also wanted to keep their original programs running on the reliable IBM Z platform while enabling web services. The courts were handcuffed by legacy IT systems. It was taking days to sync the data manually. Clerks in one court would send the data to be uploaded by another clerk in another court. Data on many topics and from many sources, including attorneys and judges assigned to the cases, arrests by police and fines by other courts, has to flow through the system continually. This was not happening in Delaware.
The Solution
The Delaware Judiciary decided it needed a better way to access and expose information from its proven Adabas & Natural system and other systems. They used Software AG's webMethods, the court system was able to access all this data from the different court systems while keeping it in sync – without touching the original programs running on the IBM Z platform. By using web services, the disparate information from all these different systems can be unified into a consistent format by mapping the field names of one system with the field names in another system. They used webMethods EntireX to create web services and URLs that app developers could consume one at a time, adding data elements, verifying them and stopping them if they were incorrect. New and existing applications can now talk to each other, and the courts can access all data and update within each other’s systems.
Operational Impact
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