Vonage's Video API: A Lifeline for Recovering Addicts with In The Rooms
Technology Category
- Infrastructure as a Service (IaaS) - Virtual Private Cloud
- Sensors - Camera / Video Systems
Use Cases
- Facial Recognition
- Real-Time Location System (RTLS)
Services
- System Integration
About The Customer
In The Rooms is the world's largest recovery social network, providing a free online recovery tool for those recovering from alcoholism or drug addiction. The service allows members to host and participate in forum discussions, post articles and videos, and ask for confidential help. It offers weekly online meetings for its members, enabling them to connect with other recovering addicts across the globe. The aim is to create a safe, supportive, and anonymous space for recovering addicts to connect, share experiences, and support each other in their recovery journey.
The Challenge
In The Rooms, the world's largest recovery social network, was in need of a real-time video platform. The platform was required to allow users to anonymously enter virtual video meeting rooms to connect and engage with other recovering addicts. The challenge was to provide a safe, secure, and anonymous space for these individuals to connect, share experiences, and support each other in their recovery journey. The platform needed to be flexible enough to accommodate large groups of users and also provide the option for users to remain anonymous if they chose to.
The Solution
The solution came in the form of Vonage's Video API. This platform provided In The Rooms with the flexibility it needed to enable large groups of users to connect. It also offered multi-party capabilities for larger scale sessions and live streaming services for motivational speakers and sessions. These sessions could be archived for later distribution using Vonage Video API's recording capabilities. The platform also ensured privacy and security, allowing users to remain anonymous by turning off their video stream if they chose to. This solution enabled In The Rooms to provide an engaging experience to their users, where community members could get the same support online that they would in face-to-face sessions.
Operational Impact
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