Software AG > Case Studies > Water companies detect leaks, reduce costs with Telstra & Software AG

Water companies detect leaks, reduce costs with Telstra & Software AG

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Customer Company Size
Large Corporate
Region
  • Asia
Country
  • Australia
Product
  • Cumulocity IoT
  • Solutions Accelerator for Water Management
  • Apama
  • Zementis
  • TrendMiner
Tech Stack
  • IoT
  • Data Analytics
  • Digital Meters
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Environmental Impact Reduction
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Device Management Platforms
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Utilities
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Leakage & Flood Monitoring
  • Remote Asset Management
  • Energy Management System
Services
  • System Integration
  • Data Science Services
About The Customer
Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. Globally, Telstra provides end-to-end solutions including managed network services, global connectivity, cloud, voice, colocation, conferencing and satellite solutions to enterprise customers. It also has licenses in Asia, Europe and the United States and offers access to more than 2,000 points of presence across the globe and operates Asia Pacific’s largest subsea cable network. Telstra is facing new challenges in a competitive and changing telecommunications landscape. There is pressure on water utilities and governments to cut water and energy waste due to global sustainability pressures to better manage water supply and quality.
The Challenge
Water leaks, poor metering, and tampering of water supplies are leading to wastage and shortages worldwide. In Australia, one of the world’s driest countries, every drop matters even more. The Goldfields pipeline, a 600-kilometer pipeline that sends water from Perth to 100,000 people around Western Australia, is suffering from endemic leaks and burst pipelines. The World Bank estimates that more than 126 million cubic meters of water is lost each year globally—at a cost of over $40 billion. As a utility, if you cannot rein in leaks and control the flow, quality and reliability of your supplies, you are at risk of penalties, fines and—even worse—reputational damage leading to loss of business.
The Solution
Telstra, in partnership with Software AG’s Cumulocity IoT, offers a solution to these challenges. They have developed the Cumulocity IoT Solution Accelerator for Water Management. This solution allows for the monitoring and management of the entire water network from end-to-end. By collecting pressure and flow data from digital meters and other water infrastructure, leaks can be detected instantly. The solution also extends to energy consumption. With the capabilities in the water management platform measuring pressure, it is now possible to create smart rules and algorithms to help correlate demand to energy consumption, dynamically reducing the pressure when demand falls and therefore reducing energy consumption. The next version release of Cumulocity IoT Solution Accelerator for Water Management will also see the inclusion of a customer portal. This will allow utilities to provide real insights to their customers via a mobile app and website.
Operational Impact
  • Supports and expands Telstra’s go-to-market strategy for the water industry and IoT services
  • Proven real-time leak detection for water utilities
  • Ability for water utilities to better manage customer expectations
  • Enables up to 20% reduction in leaks, 15% reduction in energy costs, 10-35% reduction in per capita consumption
Quantitative Benefit
  • Up to 20% reductions in leakage
  • 15% reduction in energy in costs
  • 10% to 35% reductions in per capita consumption resulting from increased transparency

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