Software AG > Case Studies > Weifu keeps cars running with ARIS

Weifu keeps cars running with ARIS

Customer Company Size

Large Corporate

Region

Asia

Country

China

Product

ARIS Design & Strategy
ARIS Rollout & Change Management

Tech Stack

ARIS process management platform
ARIS Business Process Analysis (BPA)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Automotive

Applicable Functions

Discrete Manufacturing
Sales & Marketing

Use Cases

Process Control & Optimization
Supply Chain Visibility

Services

System Integration
Software Design & Engineering Services

About The Customer

Weifu High Technology Group is a manufacturer of fuel injection pumps for diesel engines and other automotive components. It is one of China Mechanical Enterprises Top 100 manufacturers. Founded in 1958, Weifu Group now has over 7,000 employees and is headquartered in Wuxi, Jiangsu, China. As one of China's leading providers of engine core components and electronic control solutions, Weifu serves some of the world’s largest car manufacturers. The components that Weifu manufactures are critical to the diesel engine market worldwide.

The Challenge

Weifu High Technology Group, a leading provider of engine core components and electronic control solutions, faced significant challenges due to the Covid-19 pandemic. Government policies to control the spread of the virus forced many companies to stop or reduce production, impacting the supply chain. Social distancing logistics seriously affected the supply of raw materials and components and hampered product sales. Meanwhile, customers were still demanding their essential car parts. However, the manufacturer’s customer relationship management platform was unable to handle the volume of requests and orders. The company launched three investigatory consulting projects: strategic, organizational and process domain to address the problems. The projects revealed a problem: Weifu had a lot of systems with a lot of processes, but it was not able to control and monitor these processes with the product it was using.

The Solution

Weifu discovered that ARIS was the best product for quickly starting process modeling, mining and monitoring. The company needed a platform to host its business processes where it could also model and monitor them. After some investigation, Weifu decided to implement ARIS Design & Strategy and ARIS Rollout & Change Management. Once Weifu completed the installation of the ARIS process management platform, it started process modeling, included rules, and formed an integrated and visual process management model. It is now using ARIS in the process department and almost every new process from the consulting project will be managed with ARIS Business Process Analysis (BPA). The next step in 2021 is expanding ARIS to every subsidiary of Weifu. It will also select one subsidiary to effect complete end-to-end process mining in 2021.

Operational Impact