Qlik > Case Studies > When You Empower Your Team, Innovation Is No Longer a Question of 'If,' but 'When'

When You Empower Your Team, Innovation Is No Longer a Question of 'If,' but 'When'

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Qlik
Tech Stack
  • Business Intelligence
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Supply Chain Visibility
  • Predictive Replenishment
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
About The Customer
Odyssey is a logistics and supply chain management company. The company has been in operation for many years and has grown to love the challenges that come with logistics and supply chain management. The company prides itself on being a problem solver and is not afraid to try new things or fail at them. The company has a highly collaborative and innovative team that is tasked with building strategy and solutions. The company was looking for a business intelligence solution that could help them keep up with competitors and add value for their customers.
The Challenge
Odyssey, a logistics and supply chain management company, was in need of a business intelligence solution that could help them keep up with competitors and add value for their customers. The solution had to be a non-cloud, on-premise solution to allow the company to maintain complete control over the operation. It also needed to be flexible enough to extend into a true 'visibility' platform on the front-end. The company spent almost all of 2016 trying different solutions during the discovery phase of the project, but none of them were the right fit.
The Solution
Odyssey found Qlik, a business intelligence platform that met all their requirements. The platform was straightforward to use and learn. The Qlik Consulting team did the entire installation and completed a lot of consulting work for Odyssey up front. They helped to get data extractions built and trained the Odyssey team well. The implementation of Qlik allowed the Odyssey team to come together and find new, creative solutions that would ultimately help them deepen the relationships between Odyssey and their customers. The greatest result from the new system was visibility.
Operational Impact
  • Odyssey was able to set up an app for a client to help filter for weather conditions that are more likely to create a time delay. This allowed the company to be more proactive about their client's pain points and provide a tool they can use to mitigate risk.
  • The company was able to provide better insights and less general information to their clients. They were able to give their clients actionable advice they’d never have access to before.
  • Odyssey was able to map their active shipments, giving their client teams visibility to shipping patterns in real time. They now have insights into where coverage problems might exist.

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