Why atmail chose OpenStack for email-as-a-service
Customer Company Size
Mid-size Company
Region
- Pacific
- America
Country
- Australia
- United States
Product
- OpenStack
- DreamHost Cloud
- Ansible
Tech Stack
- OpenStack
- Ansible
- Perl
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Telecommunications
- Software
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Testing & Certification
About The Customer
atmail is an Australian company headquartered in Peregian Beach, Queensland, providing email solutions for service providers, including ISPs, HSPs, telecoms, global corporations, and government agencies in Australia and the U.S. The company operates in the background, ensuring the delivery of emails for over 150 million accounts across nearly 100 countries. atmail's infrastructure is powered by OpenStack, and they have gradually migrated from hardware to virtualized environments. The company is known for its focus on security, performance, and scalability, and it continuously seeks to improve its services through cloud-based solutions.
The Challenge
atmail faced the challenge of replacing aging hardware in multiple data centers to maximize cost efficiency and increase flexibility. They needed to transition to a cloud-based infrastructure with minimal impact on their customers. The company had to revisit their architecture at both the software and infrastructure layers to ensure security, performance, and scalability. The transition involved significant decisions about what to re-code and what to work around, as their pre-cloud setup was based on the idea of a mail server in a box. Automation and testing were critical components of this transition.
The Solution
atmail chose OpenStack-powered DreamHost Cloud to transition from hardware to a virtualized infrastructure. They partnered with DreamHost to ensure a smooth transition with minimal customer impact. The solution involved revisiting their architecture, focusing on security, performance, and scalability. Automation was a key component, utilizing Ansible's OpenStack module and in-house Perl scripts. The transition required extensive testing to maintain server performance and service levels. The migration process involved significant data handling and overcoming networking and storage challenges. The companies learned valuable lessons about simplifying architecture, dedicating resources, and maintaining direct communication with engineers.
Operational Impact
Quantitative Benefit
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