Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- WildTangent Games App
- WildCoins
- BrandBoost
- Mobilisafe
Tech Stack
- Mobile Device Management (MDM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Employee Satisfaction
- Cost Savings
- Customer Satisfaction
Technology Category
- Cybersecurity & Privacy - Endpoint Security
Applicable Industries
- Software
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Remote Asset Management
- Remote Control
Services
- System Integration
- Cybersecurity Services
About The Customer
WildTangent is an online games service company based in Redmond, Washington. The company operates a cross-device games service that allows consumers worldwide to access games through the WildTangent Games App. The service is fueled by WildCoins, a digital currency, and includes a proprietary ad platform called BrandBoost. WildTangent has a highly mobile and geographically dispersed staff, motivated by a philosophy of employee trust and flexibility. This approach has resulted in one of the most productive and highly satisfied workforces in the industry. The company embraced the bring-your-own-device (BYOD) trend early on, allowing employees to use personal mobile devices for work purposes, thereby enhancing productivity and employee satisfaction.
The Challenge
WildTangent, an online games service company, faced significant security challenges due to its bring-your-own-device (BYOD) policy. The company had a highly mobile and geographically dispersed workforce, which necessitated the use of personal mobile devices for work purposes. While this approach increased productivity and employee satisfaction, it also introduced security risks. The initial mobile device management (MDM) solution implemented by WildTangent was difficult to configure, had a non-intuitive user interface, and required frequent manual updates. Additionally, not all features were available on every mobile platform, making it an inefficient solution for the company's needs.
The Solution
To address the security challenges posed by its BYOD policy, WildTangent enlisted the services of Mobilisafe. Mobilisafe offered a minimal footprint and low administrative costs, making it an attractive solution for the company. The product design was simple yet powerful, providing the necessary security without compromising on employee choice or cost. Mobilisafe's solution was easy to configure and did not require frequent manual updates, unlike the previous MDM solution. This allowed WildTangent to maintain a secure environment while still benefiting from the flexibility and productivity gains of its BYOD policy. The IT organization at WildTangent appreciated the low-risk, low-impact nature of Mobilisafe, viewing it as the optimal solution to balance security, employee choice, and cost.
Operational Impact
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