Customer Company Size
Large Corporate
Region
- America
Country
- United States
- Canada
Product
- EXTOL Business Integrator
- Woodstream wildlife and pest control systems
- Woodstream lawn and garden products
- Woodstream pet supplies
Tech Stack
- EDI
- SQL Server
- iSeries Server
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Inventory Management Systems
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
- Data Science Services
About The Customer
Woodstream is a provider of wildlife and pest control systems, lawn and garden products, and pet supplies. Their brands include Victor Pest, Havahart, SaferBrand, Fi-Shock, and Perky-Pet, with product lines including traps, repellents, baits, bird feeders, and landscaping and houseplant solutions. They sell to customers of all sizes - from big box retailers and home improvement giants such as Wal Mart, K-Mart, Lowe’s, and Home Depot, to hardware chains such as Ace, True Value, and Do-It-Best, to downtown, mom and pop, and specialty stores. They have more than 1,000 customers, representing over 100,000 retail outlets.
The Challenge
Woodstream, a provider of wildlife and pest control systems, lawn and garden products, and pet supplies, was informed by their legacy EDI system provider that their product would no longer be supported. This meant that Woodstream would have to go through a complete conversion and platform change to use the vendor’s supported solution. As the team was establishing requirements for a new system, they uncovered needs beyond traditional EDI. They needed an automated way to accept and integrate formats such as spreadsheets, flat files, and XML. They also pinpointed a need for A2A integration to automate and synchronize sharing of data between disparate applications and platforms for better reporting and improved internal business processes.
The Solution
Woodstream decided to go with the EXTOL Business Integrator (EBI) because it offered much more functionality beyond EDI and it could be managed by their existing team. EBI has created a way to expedite the extensive amount of work required by IT during the company acquisitions. They’ve enhanced reporting throughout the enterprise with their ability to synchronize data and processes and expose data from disparate systems. They are increasing the availability of their web ordering system and automating the integration between website orders and their back-end applications and processes. They are also using EXTOL to manage both traditional EDI and the much more complex automation of integrating non-EDI formats such as spreadsheets, XML, and flat files.
Operational Impact
Quantitative Benefit
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