xByte Technologies Case Study
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Acumatica
- Magento
Tech Stack
- ERP
- Ecommerce
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Electronics
Applicable Functions
- Sales & Marketing
- Warehouse & Inventory Management
Use Cases
- Inventory Management
Services
- System Integration
About The Customer
xByte Technologies is a firm based in Bradenton, Florida, that specializes in selling new and refurbished Dell servers and network switches by Cisco, Juniper, HPE, and Dell. The company has seen significant growth in the past five years, doubling its sales from $12 million to about $24 million. This growth rate is approximately 10 percent annually. The company's success is largely due to its commitment to providing high-quality IT equipment coupled with first-class customer service. The company's operations are heavily reliant on a highly-available, always-on technology infrastructure that enables them to deliver superior service to their customers.
The Challenge
xByte Technologies, a company that sells new and refurbished Dell servers and network switches, was facing potential disaster with their old ERP, Everest Software, running on end of life with Windows Server. The company's success is predicated on having highly-available, always-on technology infrastructure that enables them to deliver superior service. However, when company executives started noticing their ERP slowed down every afternoon, they knew they had to take action. They needed to move to a platform that was more futureproofed, and to an ERP that could automate many of their operations.
The Solution
In order to address the challenges they were facing with their old ERP, xByte Technologies decided to implement Acumatica, a modern ERP system. The company chose Acumatica because of its flexible offerings, continuous development efforts, and automation capabilities. The new ERP system offered the company a number of benefits including the flexibility to integrate with third-party software without costly add-ons or customization, automation to reduce the burden on the two-person accounting staff, and dashboards with fast drill-down capabilities for better visibility into operations. In addition to implementing Acumatica, xByte also decided to work with Kensium Solutions to integrate a Magento website for better ecommerce operations.
Operational Impact
Quantitative Benefit
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