Globe Telecom, a leading telecommunications company in the Philippines, was faced with the challenge of automating business processes, fostering digital collaboration, and accelerating decision-making. The company's mission was to deliver a digital lifestyle to a nation with over 100 million people, many of whom were struggling with poverty and limited resources. To achieve this, Globe Telecom needed to transform its own digital culture and create new digital experiences. The company also aimed to spark a digital revolution that would bring quality education, financial services, and healthcare to millions of people at the tap of a smartphone screen. However, the company was using a lot of manual processes to serve its customers and needed to embed software within these processes or use software to create end-to-end processes.

BHI, a turnkey general contractor serving various industries across the United States, was grappling with outdated technology that was hampering its productivity and growth. As the company expanded its operations to over 25 states, its technology infrastructure, including file sharing and email systems, lagged behind. Employees had to go through a tedious process of downloading, editing, and uploading files via a VPN from job sites with limited internet connectivity. This inefficient system was not only time-consuming but also hindered collaboration among teams. The company recognized the need for a more innovative, productive, and profitable technology solution to keep up with its growth and the demands of its increasingly mobile workforce.

EDI Environmental Dynamics Inc. (EDI), a Canadian environmental consulting company, faced significant challenges in managing its remote workforce and streamlining its operations. The company, which specializes in aquatic and terrestrial sciences and environmental management, has eight offices across Western and Northern Canada. Its workforce is primarily composed of frontline workers, including biologists, scientists, safety inspectors, and project managers, who often work in remote areas. The company's success is directly linked to the ability of these remote workers to work effectively in the field and collaborate with coworkers and clients across Western Canada. However, until four years ago, much of EDI’s field work was still being tracked with pen and paper, leading to frequent challenges. The company needed a solution that could help it transition from traditional methods to digital processes, improve collaboration among its employees, and enhance its data collection and analysis capabilities.