Descartes MacroPoint
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Overview
HQ Location
Canada
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Year Founded
2011
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Company Type
Private
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Revenue
$10-100m
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Employees
201 - 1,000
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Website
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Twitter Handle
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Company Description
Descartes MacroPoint™ is a multimodal freight visibility platform for shippers, brokers and 3PLs to get real-time visibility and predictive analytics of their in-transit freight. Our industry leading visibility network is connected to over 100,000 carriers and millions of assets and drivers through integrations with on-board electronic logging devices (ELDs), GPS Telematics devices, carrier transportation management systems (TMS), GPS-enabled smartphone applications and location-based mobile phone triangulation.
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Case Studies.
Case Study
Verso Corporation Enhances Customer Experience with Descartes MacroPoint Logistics Tracking
Verso Corporation, a leading producer of graphic, specialty, and packaging paper and market pulp, was facing significant challenges with its manual tracking practices. With two manufacturing locations, two distribution centers, and 30 local warehouses, the company was losing hundreds of hours per month due to inefficient and time-consuming manual tracking. This lack of visibility into the transit process often led to customer service representatives interrupting the logistics team to ascertain the status of customer loads. Additionally, high carrier turnover rates complicated the process of uploading EDI data from carriers into a portal for customers to track their orders. Late shipments were particularly costly due to customers' tight press deadlines, with press downtime translating to thousands of dollars in lost revenue—a cost typically covered by Verso.