General Glass, a company based in southeast Portland, Oregon, has been in operation since 1969. The company started as a shower door and bathroom fixture company and later expanded into the world of IG production. After being sold to Bakken Industries in 2002, the company continued to expand its product offerings throughout the Pacific Northwest and beyond. Under the leadership of President Greg Bakken, the company experienced exponential growth, expanding from a six-person shop in 2002 to a 20-person shop in 2010. However, this rapid growth led to the company outgrowing its first and second ERP systems. CFO Greg Elliott and CEO Kristy Hackworth realized that they needed a more comprehensive ERP system to increase efficiency and see a return on their investment in a relatively short time.