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Our Case Study database tracks 18,927 case studies in the global enterprise technology ecosystem.
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College Gains Business-Class Efficiencies
Abingdon & Witney College in Oxfordshire faced the challenge of managing a wide range of part and full-time courses delivered to 14,000 students across three main campuses and six satellite sites. The college's operations were hindered by a disjointed environment that undermined efficiency and visibility. The college relied heavily on paper-based processes to fill the gaps between its various systems, leading to delays and inefficiencies. The lack of deep integration meant that paperwork often went missing, and processes had to be restarted. The college sought to emulate the seamless integration found in the commercial sector, but the lack of an integrated operating system that manages Finance, HR, and Payroll made this difficult.
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Overcoming Paperwork Bottlenecks
Grant Thornton, a rapidly growing professional services firm in Ireland, was facing inefficiencies due to paper-based processes that relied on printed forms, Excel spreadsheets, and intermittent email correspondence. The company was experiencing bottlenecks and general inefficiencies, particularly highlighted in their Job Appraisal process. At the end of a client assignment, trainees would fill in a form, print it off, and hand it over to their manager who would rate them on each task, before passing it over to an administrator to manually enter into an Excel spreadsheet. The firm’s attempts to integrate add-on applications to improve workflow with Microsoft SharePoint had been unsatisfactory.
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Online Workflows Advance Digital Transformation for Insurance Companies
Aon, one of the world’s largest insurance brokers, was looking for a tool to customize workflows, quickly and easily, replacing legacy processes with automated processes that save time and money. Different business units had their own way of recording and sharing information, usually a combination of Excel spreadsheets and paperwork, increasingly at odds with the IT department’s digital transformation strategy. They wanted a single data repository, a central location supporting highly automated processes that were transparent and auditable, ticking boxes around compliance, which is front and center in what an insurance company does.
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