Kitron, a leading electronics manufacturing services company, was facing challenges in maintaining its competitive edge in a rigid market. The company needed to stay up-to-date with the latest technology, robotics, automation, and digitalization. Kitron was also looking for a partner, not just an IT supplier, who could understand their industry, needs, and challenges. The company had previously used other leading industry solutions but found them too rigid. They needed a solution that could integrate with other systems. Kitron also had high growth targets, aiming for a 30% increase in revenue. As the company worked with high complexity products with low volume production, this translated into a focus on supply chain, flexibility to change, security, and efficiency. The company also needed to find the best suppliers.