The keyless security brand, a provider of devices for commercial real estate buildings, parking garages, and multi-family residential complexes, was facing a major challenge in its production process. The company had been working with a cost-effective Taiwanese contract manufacturer, which was capable of handling production-level volumes. However, the onset of the COVID-19 pandemic brought about frequent engineering design changes, which required significant oversight from the facility. The 14-hour time zone difference between the client and the manufacturer made real-time collaboration difficult. Overseas flights to facilitate on-site collaboration were considered, but these would delay production times and increase manufacturing costs. Given the uncertainty brought on by the pandemic, it was clear that this arrangement would not be sustainable.

Votronics Premier, a subsidiary of Premier LogiTech, is a trusted provider of printed circuit board assembly (PCBA) and electromechanical assembly services for various industries. Despite its stellar reputation for producing premium single- and double-sided PCB assemblies, the company faced financial limitations common to many small businesses. The procurement of customer materials for assembly required substantial upfront investment, tying up capital resources for extended periods before payment could be secured. Balancing cash flow management with inventory maintenance was a significant challenge as the company sought growth and stability in a fiercely competitive market.