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Revamping Bitlog's Warehouse Management System: A Case Study - N-iX Industrial IoT Case Study
Revamping Bitlog's Warehouse Management System: A Case Study
Bitlog, a Sweden-based company delivering innovative supply-chain and logistics solutions, was faced with the challenge of extending the functionality of their warehouse management system (WMS). They needed to improve the user experience and develop mobile applications for iOS devices. The task was complex due to the intricate business logic of warehouse management, which required a deep understanding of warehouse workflows, stock control, product movement, picking operations, and space utilization. The WMS comprised over 10 modules with complex logic and user scenarios, necessitating the development of multiple workflows for warehouse operators and managers. The team also had to develop different modules for managers and drivers for the Transportation Management System (TMS) application.
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Enhancing Performance and Scalability of Orbus Software Products through Innovation - N-iX Industrial IoT Case Study
Enhancing Performance and Scalability of Orbus Software Products through Innovation
Orbus Software, a leading global provider of software solutions for Enterprise Architecture, Business Process Analysis, and Application Portfolio Management, faced a significant challenge. The company needed to expand the testing capabilities and reduce the time to market of iServer, their core product. The intense competition in the market and the high expectations of customers for upgraded offerings made time to market a critical factor for the company. Additionally, Orbus had an extensive manual Quality Control (QC) web team, which resulted in operational overheads with regression testing. The test case base was also large and difficult to maintain.
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Accelerating Digital Transformation for a Global Fashion Retailer - N-iX Industrial IoT Case Study
Accelerating Digital Transformation for a Global Fashion Retailer
The client, a leading global fashion retailer, was in the midst of a digital transformation journey. The challenge was to improve their existing legacy systems and develop new tools to accelerate this transformation. The legacy promotion management system, a desktop application used to manage promotions, lacked flexibility and could not keep up with the company's needs. It involved the use of several programs, and the client needed a unified app that would allow them to create an end-to-end promotion process. Additionally, the client required the development of a proposal management system for buyers. The buyers used excel tables and manually entered data to create proposals of goods they needed in their shops, including their quantity and the time when they needed them. The client wanted to reduce the amount of manual work and automate this process.
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Increasing Efficiency in Finance Through Automation and Cloud Development - N-iX Industrial IoT Case Study
Increasing Efficiency in Finance Through Automation and Cloud Development
The client, a leading provider of a wide range of tax services to thousands of clients in nearly 100 countries worldwide, was facing a challenge with their property tax calculation services. These services were mostly completed manually with the help of Excel sheets. As their business grew and the number of customers increased, these calculations started to incur substantial amounts of time and effort. The manual process was not only time-consuming but also led to additional operational expenses. The company needed to automate this process to maintain their efficiency and keep up with the growth.
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Revamping User Experience for Book2Meet's Hospitality Solution - N-iX Industrial IoT Case Study
Revamping User Experience for Book2Meet's Hospitality Solution
Book2Meet, the largest online booking platform for meeting spaces across Europe, approached N-iX with the goal of creating an easy-to-use platform for reserving meeting venues. The challenge was to design an intuitive application that simplified the booking process, shortened the user flow, and incorporated all search filters within a single widget, all while adhering to the platform's style guide and preserving its image. The UX/UI team faced the task of placing numerous filters on the page without overloading the design and ensuring that setting search criteria wouldn't be time-consuming. The initial user journey included numerous options spread across three pages, which was cumbersome and time-consuming for users.
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Web-based CCTV Solution for Enhanced Transport Connectivity - N-iX Industrial IoT Case Study
Web-based CCTV Solution for Enhanced Transport Connectivity
The client, a leading global provider of integrated connectivity solutions for public transport, wanted to expand their services by creating a web-based CCTV solution for transport surveillance. This was aimed at giving them a competitive edge over rivals who mostly used desktop or hybrid solutions. However, the client faced challenges in validating the feasibility, budget, and timelines of the project. They needed to define these aspects for the existing infrastructure before proceeding with the development of the web-based CCTV solution.
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Lohko: A Case Study in AI-Driven 2D Multiplayer Game Development - N-iX Industrial IoT Case Study
Lohko: A Case Study in AI-Driven 2D Multiplayer Game Development
Disruptive Interactive, a game development company, was seeking to create a unique 2D multiplayer game for iOS and Android platforms. The game, named Lohko, was envisioned as a blend of classic snake and chess games, with the added complexity of artificial intelligence (AI) and multiplayer functionality. The main challenge lay in designing a natural multiplayer experience and building a robust AI with several distinguishable difficulty levels. The AI needed to be capable of calculating probable outcomes and predicting possible scenarios, thereby increasing the game's difficulty as players improved their skills. Disruptive Interactive needed a reliable development partner to implement this high-quality solution quickly and efficiently.
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Digitizing Warranty Management for a Leading Car Dealership Company - N-iX Industrial IoT Case Study
Digitizing Warranty Management for a Leading Car Dealership Company
The client, a leading car dealership company in the UK, was facing challenges with their warranty data management. The process was manual, involving a lot of paperwork and was time and cost consuming. The warranty claims were made in the form of paper documents and processed manually, which often led to errors and missing forms. The client was looking for a technology partner to help them design and develop a scalable cloud-based warranty solution to automate the process and eliminate unnecessary paperwork.
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Scalable Big Data Analytics Platform for Leading Industrial Supply Company - N-iX Industrial IoT Case Study
Scalable Big Data Analytics Platform for Leading Industrial Supply Company
The client, a Fortune 500 industrial supply company, was facing challenges with its existing on-premise data solution. The company needed to manage large amounts of data, including inventory-related costs, across multiple departments. The existing solution was causing significant overhead costs due to the hiring of on-site consultants for development and support. The company was looking to reduce these operational costs and migrate the solution to the cloud to make it more scalable and cost-efficient. To achieve this, they needed a reliable offshore development partner with extensive big data expertise.
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Digital Transformation and Market Expansion for a Leading EV Charging Provider - N-iX Industrial IoT Case Study
Digital Transformation and Market Expansion for a Leading EV Charging Provider
The client, a leading provider of electric vehicle (EV) charging stations operating in the USA and multiple other countries, was looking to expand their business to the EU market. However, their expansion was hindered by their legacy systems, which had become inefficient and difficult to support. The outdated systems were slowing down the company's growth and competitiveness in the market. The client needed to modernize their existing systems and develop new solutions to facilitate their expansion into the EU market.
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Performance Enhancement of a Global Audio Streaming Platform - N-iX Industrial IoT Case Study
Performance Enhancement of a Global Audio Streaming Platform
The client, a leading global audio streaming platform with millions of active users, was facing challenges in improving the service quality of their platform. The platform, which provides a wide range of services including live radio stations, music streaming, podcasts, news coverage, and sports games broadcasting, needed to be more user-friendly across all supported connected devices such as Amazon Alexa, Google Assistant, etc. The client also wanted the platform to handle high volumes of requests simultaneously, especially during peak times. The platform was available across 200 connected devices, including web, mobile, voice assistants, home sound systems, smart TV, gaming consoles, and smartwatches. The growing customer base necessitated an improvement in platform usability and efficiency in handling high amounts of requests.
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Cost and Operational Optimization for a Global IoT Service Provider - N-iX Industrial IoT Case Study
Cost and Operational Optimization for a Global IoT Service Provider
The client, a global enterprise and one of the world's largest companies delivering IoT devices and services, faced a significant challenge. They needed to modernize and expand the functionality of their legacy IoT device and asset-tracking SaaS platform. The existing system was an on-premise architecture that was inefficient and incurred significant costs. The client aimed to improve the platform's efficiency and user experience, optimize costs, and accelerate time-to-market. The platform, a hub for IoT devices supporting industrial protocols, manages connected devices and transmits their data to third-party services like SAP and Salesforce. The need for modernization and migration to the cloud was crucial to meet the client's objectives.
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Leveraging IoT Software Solutions for Revenue Growth and Efficiency in Retail - N-iX Industrial IoT Case Study
Leveraging IoT Software Solutions for Revenue Growth and Efficiency in Retail
PrettyLittleThing, a UK-based fashion retailer, was experiencing rapid business growth and expansion into new markets. This growth presented a challenge as the company needed to become more effective at matching the needs of their quickly increasing customer base. To achieve this, they needed to develop, scale, and improve several software solutions. The company aimed to scale existing software products, add new features, and ensure their solutions' high performance and security. This would help them effectively match the needs of the growing customer base, resulting in higher customer satisfaction, retention, and attraction.
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Global Payments Simplified: Currencycloud's Journey with N-iX - N-iX Industrial IoT Case Study
Global Payments Simplified: Currencycloud's Journey with N-iX
Currencycloud, a global B2B platform delivering cross-border payments as a Service, was in need of accelerating the development of their white-label Currencycloud Direct application. The company was an emerging player in the UK fintech arena with a basic product and funds raised through funding rounds. However, scaling teams in London proved to be time-consuming and expensive. The company was looking for an efficient way to expand their in-house team without incurring high costs and wasting valuable time. This led them to consider partnering with a nearshore partner to aid in the development of their products. Over the years, N-iX became a strategic partner for Currencycloud, contributing significantly to the development of their core products.
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VR-iX: A Case Study on Multiplayer VR Shooter Game Development - N-iX Industrial IoT Case Study
VR-iX: A Case Study on Multiplayer VR Shooter Game Development
N-iX game developers were tasked with the challenge of creating a unique multiplayer shooter game that leverages virtual reality technology. The game, VR-iX, was designed to explore the capabilities of the Photon multiplayer platform and the Unity game engine in VR. The developers faced several challenges during the development process. These included the development of an artificial intelligence (AI) that would provide the player with a challenging battle against a virtual opponent, creating a lightweight game design that would ensure an entertaining interactive experience, adjusting the game design to the controllers to make the gameplay feel natural, implementing user teleportation using the weapon feature, and smoothly integrating multiplayer with the game dynamics.
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Leveraging OpenText Exstream 16.2 in the Insurance Industry: A Case Study - N-iX Industrial IoT Case Study
Leveraging OpenText Exstream 16.2 in the Insurance Industry: A Case Study
The client, a large insurance company, had recently merged with another insurer. The merger necessitated the completion of an OpenText Exstream 16.2 migration project to transfer content assets from the subsidiary to StreamServe, the parent company’s Customer Communication Management (CCM) platform. The primary challenge was to ensure seamless cooperation with customers despite the necessary changes in their ERP tools. The client required a CCM solution that could integrate content assets from two different systems, HP Exstream and StreamServe, without any disruption to their operations.
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Modernization of Legacy Systems for a Global Stock Image and Media Platform - N-iX Industrial IoT Case Study
Modernization of Legacy Systems for a Global Stock Image and Media Platform
The client, a leading global technology company offering a creative platform for selling and purchasing high-quality editorial and media resources, was facing challenges due to rapid business growth. The increase in new platform users, asset downloads, and corporate clients put a strain on their legacy systems used for tasks such as user management, customer service, and handling media purchases. These systems significantly slowed down the client’s operations and hindered their ability to effectively keep up with the business growth. The client needed to conduct a comprehensive modernization and optimization of a wide range of systems and applications.
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Cloud Solution Development for Vable: A Content Automation Platform - N-iX Industrial IoT Case Study
Cloud Solution Development for Vable: A Content Automation Platform
Vable, a UK-based content automation platform, was looking to expand its business beyond its niche market. The company's existing product was already serving its purpose within the legal sphere, but Vable wanted to reach a wider audience across various sectors including education, business, and healthcare. The challenge was to transform the idea of the existing on-premise product into a new cloud-based solution that would meet the needs of a broader audience. This required rethinking the business idea, designing a new software architecture, moving from a traditional backend monolith to microservices, and developing functionality that would meet customers’ expectations based on feedback from the users of the existing on-premise solution. Additionally, the team had to apply Amazon Web Services to develop cloud data services for the product and implement powerful search capabilities and advanced analytics of the content sent using Machine Learning, AI, and BI.
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Modernizing Healthcare Software Solutions for Think Research - N-iX Industrial IoT Case Study
Modernizing Healthcare Software Solutions for Think Research
Think Research, a Canadian healthtech company, was faced with the challenge of modernizing the technological stack of its software products and developing new solutions to address complex healthcare challenges. The company's primary goal was to connect clinicians, facilities, and entire healthcare systems by providing them with software solutions and decision-making tools backed by cutting-edge technologies. The tasks at hand included extending development capabilities by setting up a dedicated development team, supporting all existing solutions while seamlessly migrating them to newer technologies, building a platform for referrals management, creating a virtual B2C platform for real-time appointment tracking, and ensuring the security and compliance of the products with healthcare regulations. The challenges also included analyzing the business logic, existing code, and product functionality for smooth migration to a newer version of Ruby on Rails framework, developing an efficient online care platform within a tight timeline, and integrating the platform with the partner’s healthcare system.
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Big Data Analytics for Enhanced In-Flight Internet Performance: A Gogo Case Study - N-iX Industrial IoT Case Study
Big Data Analytics for Enhanced In-Flight Internet Performance: A Gogo Case Study
Gogo, a global provider of in-flight broadband Internet, faced a significant challenge in ensuring high-speed internet and predicting equipment failures that led to downtime and unnecessary costs. The company's satellite antennas often malfunctioned, leading to penalties paid to airlines. Furthermore, many of the reasons for antenna failures were defined as no-fault-found (NFF) ones, as no anomaly was detected, causing unnecessary downtime and wasted costs. Although the reasons behind the ill-performance were hypothetically known, they needed to be proved and further eliminated to avoid equipment failure. Therefore, Gogo initiated a complex data governance project to ensure the flawless operation of the equipment and high speed of the in-flight Internet.
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Virtual Reality Solution Development for Charity Fundraising: A Case Study - N-iX Industrial IoT Case Study
Virtual Reality Solution Development for Charity Fundraising: A Case Study
The Drummer Agency, a London-based charity consultancy, was seeking to create a virtual reality (VR) demo that could realistically portray the life of local African communities. The aim was to use this VR experience to accelerate the fundraising process by giving potential donors a firsthand experience of the communities they would be supporting. However, the agency faced several challenges. Firstly, they were unfamiliar with the capabilities and limitations of VR technology. Secondly, they had a very tight deadline to meet, as they needed the demo ready for an upcoming exhibition of major charity organizations. Lastly, they wanted the demo to be as realistic as possible, with photo-realistic characters and assets, which posed a significant challenge given the hardware limitations of VR technology.
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Expanding Market Reach through Omnichannel Approach: A cleverbridge Case Study - N-iX Industrial IoT Case Study
Expanding Market Reach through Omnichannel Approach: A cleverbridge Case Study
Based in Germany, cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services, and SaaS across various industries. However, the company faced a significant challenge in expanding its customer outreach and improving customer experience. Their existing solution was a desktop app, which was only available on Windows, thereby excluding users of other operating systems like macOS, Linux, and mobile devices. This limitation was a competitive disadvantage as it restricted their client outreach to only Windows users. Additionally, the app had been in use for 14 years without any updates, making it outdated and not in line with current customer needs. Another issue was the quality of the analytics reports included in the company’s product offering. These reports lacked visually-informative data, making it difficult for clients to understand their subscription details such as revenue and number of new customers.
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Revamping Power Supplies for Compliance: A Case Study on Egston - N-iX Industrial IoT Case Study
Revamping Power Supplies for Compliance: A Case Study on Egston
Egston, an Austria-based electronic manufacturing company, was faced with the challenge of updating their entire line of power supplies to comply with new norms on electromagnetic emission and efficiency. The company produces a wide range of units with varying voltage, functions, and efficiency, which added to the complexity of the task. The impending issuance of new norms and regulations in Europe necessitated a swift response, and the company had to meet a tight deadline. To augment their development team and meet these requirements, Egston sought the assistance of external resources.
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Product Documentation Branding and Management Solution for a Manufacturing Company - N-iX Industrial IoT Case Study
Product Documentation Branding and Management Solution for a Manufacturing Company
The customer, a large manufacturing company, was struggling with the management of product documents for hundreds of products and product categories, including those manufactured by multiple subsidiaries and divisions. The product-related data was stored in SAP, with SAP Hybris Commerce serving as the web representation for B2B communication. However, product files were stored in disparate formats on employee laptops and various file shares, leading to a lack of a unified approach. The manual creation and uploading of technical descriptions and product specifications to SAP Hybris Commerce led to difficulties in locating correct versions of assets and handling multiple versions of media assets for a product was time-consuming and prone to error. The system was riddled with duplicates and different versions of technical descriptions and product specifications for the same product, leading to uncertainty about the correct version. The customer needed to automate the process of creation and management of product documents, improve versioning of assets, eliminate duplicates, reduce asset search time and implement seamless integration with the existing ecosystem.
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Implementing Interactive Correspondence for Efficient Document Management in OpenText Content Server - N-iX Industrial IoT Case Study
Implementing Interactive Correspondence for Efficient Document Management in OpenText Content Server
The client was in need of a more flexible system for creating and managing template documents within the Content Server environment. They wanted to ensure that typical documents always maintained the same structure with some essential elements, and only designated sections of the document were editable by the staff. The client already had their client information stored in Content Server, and they needed to develop functionality for creating legal contracts using this information. The requirements included having a list of predefined contracts available from the standard Content Server interface, both flexibility and control when creating legal documents, a legal contract should have predefined static parts and provide the possibility to change customer-specific parts of the contract, the ability to create documents fast and represent their specific relationship with each specific contractor, and keeping the list of templates short, so expanding the list of contract templates for each contractor wasn’t an option.
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Unified Platform Streamlines Business Management for Leading UK Car Dealership - N-iX Industrial IoT Case Study
Unified Platform Streamlines Business Management for Leading UK Car Dealership
The client, a leading car dealership company in the UK, was facing challenges in streamlining the work of their business managers. The company represents prestigious car manufacturers and provides both new and used cars as well as after-sales services. However, the business managers had to use four different systems for the business management flow and continuously switch between them. This was causing inefficiencies and slowing down business processes. The client had recently acquired a leading car supermarket, further increasing the need for a unified system to speed up all business processes.
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Better scalability and faster time-to-market for m3connect - N-iX Industrial IoT Case Study
Better scalability and faster time-to-market for m3connect
m3connect, one of the largest wireless internet service providers in Europe, faced a significant challenge in transforming their existing solution to increase scalability and adapt to new business cases. The company, which specializes in digital signage, guest infotainment systems, VoIP, VoD, and location-based services, needed to redesign its architecture to enable in-flight portability for T-Mobile users and support a growing customer base. They also had to leverage new business opportunities discovered within an extensive partner network, from product deployment for local businesses to collaboration with global commercial airlines that provide on-board services. Over 300 epics/stories needed to be processed in the backlog to meet the client’s airline requests. The company had a high-level concept of the transformed solution but needed technical help in selecting technologies and designing the architecture.
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Streamlining Internal Marketing and Enhancing User Experience for a Leading Energy Supplier - N-iX Industrial IoT Case Study
Streamlining Internal Marketing and Enhancing User Experience for a Leading Energy Supplier
The client, a leading energy technology company with over 8,000 employees and serving millions of customers globally, was facing challenges in streamlining its internal digital marketing processes and improving the user experience and scalability of its products. The company relied heavily on third parties to create offers and gift cards for customers and prospects, which caused difficulties in making changes to customer journeys and launching new campaigns. The client needed to develop an internal marketing system, build an end-to-end signup flow for smart heaters, improve the efficiency of the Customer Management System (CMS) and internal user processing engines, and modernize the website by boosting its performance and improving user experience.
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Streamlining Operations and Optimizing Costs in Energy with IoT - N-iX Industrial IoT Case Study
Streamlining Operations and Optimizing Costs in Energy with IoT
The client, one of the UK’s largest energy suppliers, was facing challenges in improving their business efficiency and streamlining cooperation with their affiliated company. They were using two separate back-office platforms to manage boiler insurance operations: one for their employees and another for their affiliated company. This led to inefficiencies and difficulties in managing operations. The client needed to build a unified platform that would include all necessary features and could be used by both companies. This would not only improve the efficiency of the cooperation with their affiliated company but also streamline operations for all employees. Additionally, the client aimed to enhance the accuracy, accessibility, and security of their data by combining and standardizing it in a single place.
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Effective Price Management in Retail for Enhanced Customer Experience - N-iX Industrial IoT Case Study
Effective Price Management in Retail for Enhanced Customer Experience
The client, a major distributor of office supplies and furniture operating in nearly half of all European countries, was facing challenges in managing product prices as their business expanded into new markets. Their existing monolithic solution was no longer efficient enough to meet the speed, accuracy, and efficiency requirements necessary for the company’s growth. The existing pricing management involved the use of several separate systems and Excel spreadsheets, as well as a significant amount of manual work. This required increasing time and effort from the client’s employees as the product inventory was expanding and the prices were changing frequently. The company needed to streamline the price management process and gain the ability to instantly handle pricing updates.
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