ServiceNow
Overview
|
HQ Location
United States
|
Year Founded
2004
|
Company Type
Public
|
Revenue
$1-10b
|
|
Employees
10,001 - 50,000
|
Website
|
Stock Ticker
NOW (NYSE)
|
Twitter Handle
|
Company Description
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.
Supplier missing?
Start adding your own!
Register with your work email and create a new supplier profile for your business.
Case Studies.
Case Study
GroundLink uses Appsee to increase revenues and deliver better UX
GroundLink, a global provider of ground travel services, was seeking ways to enhance the customer experience and improve the features and functionality of its mobile application. The company wanted to gain a deeper understanding of user behavior within the app to make informed decisions about development strategy. The challenge was to find a solution that could provide detailed analytics and insights into user behavior, enabling GroundLink to detect shifts in user experience and adjust their strategy accordingly.
Case Study
JoyTunes uses Appsee to improve retention, usability and conversions
JoyTunes is an innovative company that uses gamification and audio technology to revolutionize the way people learn and practice music. The company wanted to better understand their users, eliminate usability issues within the app, and increase user retention and in-app conversions. They were looking for a solution that could provide them with real insights into their users' in-app behavior and help them measure, understand, and improve the user experience.
Case Study
ServiceNow Expands Now Assist Generative AI Portfolio to Enhance Productivity and Transform Experiences
Organizations across industries are increasingly investing in AI technologies, with Gartner forecasting a $3 trillion spend on AI between 2023 and 2027. Generative AI is expected to account for 36% of this total AI spending. As companies begin deploying generative AI, many ServiceNow customers are already experiencing cost savings, growth, and efficiency improvements. The challenge lies in accelerating digital transformation and improving productivity through the integration of generative AI solutions. ServiceNow aims to address this by embedding powerful generative AI solutions into its platform, enabling customers to transform their workflows and enhance productivity.
Case Study
ServiceNow's Generative AI and Intelligent Automation: Transforming Business Operations
ServiceNow customers are increasingly interested in applying AI to drive Intelligent Automation within the platform. The challenge lies in effectively combining Generative AI with existing Classic AI capabilities to enhance decision-making and automate processes. Customers are curious about how Generative AI, specifically Now Assist, can be integrated with Predictive/Task Intelligence to create more efficient AI solutions. The goal is to leverage AI to automate remediation processes and improve productivity across various workflows, such as ITSM, HRSD, CSM, ITOM, and SPM. Additionally, there is a need to simplify the implementation of Generative AI solutions, making them more accessible and reducing the resources required for deployment.
