A Medical Device Manufacturer was faced with the challenge of scaling up production for a new product introduction (NPI) within a 6-month timeline in a new greenfield assembly facility. The goal was to increase production from a few units a month built by engineers to hundreds of units a month by frontline workers. The engineering team needed to enable the frontline workers to assemble the units and record their activities at each step of the way via an eDHR for compliance purposes. The team foresaw challenges around overwhelming new staff with changing instructions and recording information. They concluded that using paper-based SOPs and history records was not a viable or efficient solution for onboarding a completely new team.

The frozen food supplier, a leading provider of bakery solutions, was grappling with two major challenges. Firstly, the company was heavily reliant on paper-based processes to record machine downtime and the reasons for it. This method was often inaccurate and difficult to aggregate, leading to a lack of visibility into the plant's metrics. Consequently, line supervisors and plant management lacked the critical information needed to prioritize and address issues impacting throughput. Secondly, the company had to perform cumbersome and time-consuming audits to comply with the stringent requirements of the food and beverage industry. These audits ranged from PPE audits, pre-production checks on equipment, and periodic checks on the metal detector. The combination of these problems resulted in a lack of visibility into the plant's performance and the issues that needed to be mitigated.